Alrius Toliver

Train clients in managing applications via web, phone, and mobile interfaces, troubleshoot problems to determine root causes and implement solutions, field incoming client communications via phone, email, and chat.

Contribute effectively to campaigns and strategies that will meaningfully impact Adobe’s output, champion creativity and accelerate change in the industry making it more representative and inclusive.

Write and photograph interesting stories around the Memphis community, conduct interviews and edited manuscripts for press run, meet deadlines using Microsoft suite products.

Managed hotel on 3rd shift, balancing daily financial reports, processed authorizations and deposits for current and incoming business days, booked reservations and assisted guests using Microsoft, Colleague, Opera, Citrix, and Onity.

Opened accounts and assisted customers with deposits and loan payments, enrolled customers in online banking, mobile banking, and E-statements, met monthly sales goals.

Processed customers sales data and returns efficiently, providing excellent customer service, answered customer questions by telephone and in-person at the Special Service desk, facilitated online will-call pickups and resolved issues.