Alok Kumar Sharma
@alokkumarsharma
Technical Support Engineer at Wipro supporting Cisco environments, building cybersecurity skills through hands-on labs and security training.
IndiaWhat I'm looking for
At Wipro, I provide L1 technical support in a Cisco environment, troubleshooting reported issues and working through cases to identify root causes and resolve them.
I'm transitioning into cybersecurity and have built a foundation in application and web security, networking, Linux, and security operations through structured training and hands-on labs.
I completed the Google Cybersecurity Professional Certificate and Microsoft Purview training, and I've completed practical labs through Koenig Solutions for Microsoft SC-401.
I'm currently learning Microsoft SC-200, pursuing CCNA and a Tutedude Cybersecurity Course, and gaining hands-on exposure through TryHackMe and local Kali Linux labs.
Experience
Work history, roles, and key accomplishments
Provide L1 technical support, troubleshooting and problem resolution for users in a Cisco environment. Analyze reported issues, identify root causes and follow appropriate troubleshooting steps to resolve technical cases.
Education
Degrees, certifications, and relevant coursework
Wipro WILP
M.Tech
Currently pursuing a Master of Technology degree through Wipro's Work Integrated Learning Program.
Jharkhand Rai University
BCA, Computer Applications
Completed a Bachelor of Computer Applications degree in 2023.
Sri Guru Nanak Public School
12th, Science
Grade: 64%
Completed 12th grade with a focus on Science, achieving 64%.
Sri Krishna Vidya Mandir
10th
Grade: 72%
Completed 10th grade with 72%.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Salary expectations
Social media
Job categories
Interested in hiring Alok Kumar?
You can contact Alok Kumar and 90k+ other talented remote workers on Himalayas.
Message Alok KumarGet matched with your dream remote job
Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!
