At APSC Infotech software solutions Pvt.Ltd., I handled customer support tickets, resolved network and system issues, and supported clients through chat, email, and remote troubleshooting. I also monitored servers and responded to alerts and incidents.
At IRT Technologies, I assisted with Ethical Hacking and Linux training, supported practical labs, and demonstrated tools including Nmap, Wireshark, Burp Suite, and Kali Linux. I hold the Certified Ethical Hacker (CEH v13) certification and have training in cybersecurity, penetration testing, networking, and Linux.

