Amit A
@amita
Dedicated cybersecurity enthusiast with a strong foundation in network security.
What I'm looking for
I am a dedicated and detail-oriented cybersecurity enthusiast with a strong foundation in network security, threat analysis, and risk assessment. My passion lies in protecting digital assets, and I am eager to apply my technical skills in an entry-level cybersecurity role. I have a proven track record of troubleshooting and resolving technical issues, as demonstrated in my current role as an IT Support Associate at Amazon.
Throughout my professional journey, I have gained valuable experience in handling ticketing tools, managing incidents, and providing remote support. I have successfully completed various projects, including an E-waste project and a Virtual New Hire Orientation program at Amazon. My technical skills encompass a wide range of tools and technologies, including Wireshark, Metasploit, AWS, and Azure Fundamentals, which I have utilized to enhance security measures and improve operational efficiency.
As I seek new opportunities, I am committed to contributing to an organization’s security infrastructure while continuing to learn and grow in the field of cybersecurity. I am excited about the prospect of collaborating with like-minded professionals and tackling new challenges in this dynamic industry.
Experience
Work history, roles, and key accomplishments
IT Support Associate II
Amazon
Jun 2021 - Present (3 years 11 months)
Responsible for handling Amazon's ticketing tool, troubleshooting Outlook issues, managing data backups, and supporting new hire orientations. Created documentation based on project requirements and updated system patches. Experienced in remote support and resolving VPN-related issues.
Windows Administrator
Accenture
May 2019 - Jun 2021 (2 years 1 month)
Managed ServiceNow ticketing tool for incident resolution, handled Active Directory tasks, and provided remote support. Installed and configured software on Mac and Windows systems, ensuring compliance and resolving network issues.
Cybersecurity Projects
Self Employed
Developed a virtual cybersecurity lab and participated in Capture The Flag competitions to enhance practical skills. Conducted network traffic analysis using Wireshark and completed cybersecurity training courses.
Technical Support Engineer
KPIT Technologies
Apr 2017 - Jan 2019 (1 year 9 months)
Provided L1 support through I-Serve ticketing tool, resolving hardware and software issues for end users. Installed various software and configured network settings while ensuring effective communication with users.
Education
Degrees, certifications, and relevant coursework
Nagpur University
Master of Computer Management, Computer Management
2010 -
Grade: 6.5
Completed a Master of Computer Management with a focus on computer systems and management principles.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Skills
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