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@alokdubey
Experienced professional with over 5 years in engineering and business operation
As a seasoned operations and technical program manager, I have a proven track record of delivering technical solutions that align with strategic business goals. With a strong background in engineering and business operations, I excel in leading cross-functional teams, managing resources, and driving operational efficiency. My expertise in AI/ML development and project management enables me to bridge the gap between technical and business functions, ensuring successful project delivery in fast-paced environments.
Throughout my career, I have demonstrated my ability to think strategically, mitigate risks, and optimize workflows. My experience in overseeing AI-driven projects has equipped me to support leadership in both operational and technical program management roles. I am well-versed in managing relationships with vendors, ensuring smooth integration, and maintaining compliance during deployments.
With a strong educational foundation in Electronics and Telecommunication, I have honed my skills in operation management, Python, TensorFlow, Flask, and AI/ML model development. I am certified in Supervised Machine Learning, Unsupervised Learning, and Microsoft Certified Azure Fundamentals.
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Work history, roles, and key accomplishments
Atos
Jun 2022 - Jul 2023 (1 year 1 month)
Managed end-user devices and IT infrastructure for 2,500+ devices using Desktop Central, ensuring compliance and maintaining a 90% SLA.
Urbanblue Technologies
Aug 2022 - Feb 2023 (6 months)
Coordinated data labeling projects on Azure and Label Studio to support AI/ML model training for AquaPulse, ensuring smooth operations and high-quality data preparation.
Urbanblue Technologies
May 2022 - Feb 2023 (9 months)
Launched Aqua Pulse, an AI-powered wastewater monitoring tool, achieving 96% prediction accuracy and cutting analysis time by 50%. Successfully aligned the product with client needs, leading to a 20% boost in client satisfaction.
Network Labs
Feb 2022 - Jun 2022 (4 months)
Managed compliance for 20,000+ devices using Microsoft Intune and SCCM, while administering Azure AD and on-prem AD to maintain security and streamline access management.
Hexaware Technologies
Jan 2020 - Feb 2022 (2 years 1 month)
Provided technical support to global clients, consistently achieving a 90% SLA compliance rate and resolving issues efficiently using tools like Manage Engine and JIRA.
Degrees, certifications, and relevant coursework
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