Almin Sitnic
@alminsitnic
HR manager with a focus on strategic development and efficiency.
Bosnia and HerzegovinaWhat I'm looking for
As an HR manager with extensive experience in developing and implementing HR strategies, I thrive on improving organizational performance and efficiency. Currently, I lead a team at COS d.o.o. in Mostar, where I manage the recruitment process and collaborate with management to identify workflow issues and propose effective solutions.
My previous role as a call center agent honed my communication skills and ability to handle customer inquiries efficiently. I am passionate about fostering a positive work environment and ensuring that employee needs align with company goals. My educational background includes certification as a Cisco Network Associate, which complements my HR expertise with technical knowledge.
Experience
Work history, roles, and key accomplishments
HR Manager - Teamleiter Filiale Mostar
COS d.o.o. in Auftrag von 4u@work
May 2023 - Present (2 years 3 months)
Developed and implemented HR strategies, introducing ideas to improve performance and efficiency. Managed the recruitment and selection process, creating recruitment plans, interview schedules, and evaluation standards.
HR Manager
COS d.o.o. in Auftrag von 4u@work
Nov 2022 - Apr 2023 (5 months)
Developed and implemented HR strategies, presenting ideas to enhance performance and efficiency. Managed the recruitment and selection process, including creating recruitment plans and evaluation standards.
Call-Center Agent
Invoice d.o.o
Nov 2019 - Oct 2021 (1 year 11 months)
Processed data and entered information into databases, handling a range of documentation. Answered calls, responded to emails, and conducted in-person conversations with customers.
Education
Degrees, certifications, and relevant coursework
CMCisco Local Academy in Mostar
Cisco Certified Network Associate, Networking
2021 - 2021
Completed a certification program focused on networking fundamentals. Gained expertise in network configuration, maintenance, and troubleshooting.
CLCommercial Economic High School Livno
High School Diploma, Commercial Economics
2010 - 2014
Attended Commercial Economic High School. Focused on economic and commercial subjects.
Tech stack
Software and tools used professionally
Availability
Location
Bosnia and HerzegovinaAuthorized to work in
Job categories
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