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Sarajevo GirlSG
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Sarajevo Girl

@igbalas

Senior Administration and Human Resources professional with more than 25 years of experience.

Bosnia and Herzegovina
Message

At the Ministry of foreign Affairs of Bosnia and Herzegovina, I provide executive and administrative support to the Minister. I coordinate meetings, official visits and communications, and prepare briefings and official documentation.

At the European Union Special Representative Office in Bosnia and Herzegovina, I managed recruitment, contracts, personnel budgets and payroll, while advising management on HR matters and ensuring compliance with EU procedures.

At ProCredit Bank Sarajevo, I led a team of seven and managed administration, procurement and facilities. I also led the €800,000 headquarters rehabilitation project.

Experience

Work history, roles, and key accomplishments

MH
Current

Personal Assistant to the Minister

Ministry of Foreign Affairs of Bosnia and Herzegovina

Mar 2026 - Present (7 months)

Provides comprehensive executive and administrative support to the Minister, managing schedule, meetings, correspondence, and official communications. Coordinates with diplomatic missions and international organizations, prepares briefings and documentation, and ensures follow-up on ministerial decisions.

EH

Senior Human Resources Officer

European Union Special Representative Office in Bosnia and H

Jul 2014 - Feb 2026 (11 years 7 months)

Managed recruitment processes, prepared employment contracts, planned personnel budget and payroll, and advised management on HR matters. Ensured compliance with EU procedures, coordinated training and induction, maintained HR database, and supervised administrative operations.

Education

Degrees, certifications, and relevant coursework

CA

Cambridge International Business Studies Business Academy

Certified Manager, Business Studies

2012 - 2013

Completed the Certified Manager program at Cambridge International Business Studies Business Academy from 2012 to 2013.

PH

ProCredit Holding

Regional Business Academy, Business

2007 - 2010

Attended the Regional Business Academy at ProCredit Holding in Frankfurt from 2007 to 2010.

SG

Swartz & Partner Germany

Management Development Programme, Management

2006 - 2009

Participated in the Management Development Programme at Swartz & Partner Germany from 2006 to 2009.

Tech stack

Software and tools used professionally

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