Customer service professional with experience scheduling appointments, coordinating operations, and responding to inquiries with empathy and clear communication. Skilled in handling phone and email correspondence, troubleshooting issues, maintaining accurate records, and managing multiple priorities using Microsoft Office and Google Workspace. Brings a detail-oriented, organized approach to supporting customers and teams.

Allison Kannenberg
@allisonkannenberg
Skilled in handling phone and email correspondence, troubleshooting issues, maintaining accurate records, and managing multiple priorities.
Experience
Work history, roles, and key accomplishments
Evening Baker
Barriques
Jan 2026 - Present (9 months)
Baked, packaged, and labeled cookies, scones, breads, and other baked goods in high volumes. Adhered to daily production schedule and maintained freezer organization to ensure correct product rotation.
Volunteer Coordinator
Dane County Humane Society Thrift Store
Jul 2024 - Dec 2025 (1 year 5 months)
Managed volunteer onboarding, training, and scheduling to ensure efficiency. Provided continuous feedback and additional training to volunteers to support their development.
Head of Operations
Biergarten at Olbrich Park
Apr 2019 - Jul 2024 (5 years 3 months)
Ensured compliance with liquor laws and maintained cleanliness and organization according to health and safety standards. Managed inventory by receiving deliveries, placing orders with vendors, and coordinating for weekly operations and events.
Cosmetologist/Receptionist
Union Hair Parlor
Mar 2020 - Apr 2022 (2 years 1 month)
Conducted detailed consultations with clients to fulfill their desired hair look. Scheduled client appointments, managed incoming calls and emails, and maintained meticulous records of client details.
Lead Barista
Chocolaterian
Aug 2017 - Aug 2019 (2 years)
Packaged chocolate, candy, and baked goods for customer orders. Made espresso, latte, and cold brew coffee beverages for customers and handled daily cleaning, opening, and closing tasks independently.
Bakery Shift Leader
Barriques
May 2015 - Mar 2018 (2 years 10 months)
Managed bakery production to fulfill weekly orders across various locations. Prepared and labeled a variety of baked goods and ensured compliance with food labeling regulations.
Graphic and Web Design Intern
Roche NimbleGen Inc.
Jan 2015 - Sep 2015 (8 months)
Utilized Adobe Creative Suite for graphic design and editing. Designed engaging infographics and prepared files for web upload adhering to specific format requirements.
Digital Prepress Technician
Freedom Graphics
Apr 2013 - Jan 2015 (1 year 9 months)
Collaborated with customer service and clients to ensure accurate and high-quality prepress production of print materials. Maintained meticulous attention to detail in proofreading files and resolved technical issues efficiently.
Education
Degrees, certifications, and relevant coursework
University of Wisconsin-Whitewater
Bachelor of Arts, Graphic Design
Pursued a Bachelor of Arts in Graphic Design at the University of Wisconsin-Whitewater.
Stillman Valley High School
High School Diploma
Attended Stillman Valley High School in Stillman Valley, Illinois.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Social media
Job categories
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