Alli Sakhizada

Architected 2023–2025 platform vision for the American Express Developer Portal and delivered a next-generation portal in 14 months with updated UX for customers and internal teams. Scoped and built Certificates-as-a-Service, saving 62 product teams ~3 days of integration time, and created JSON templates that reduced third-party design costs by ~$45K per product team.

Started as a Technical Account Manager in July 2017 and was promoted to Manager after ~6 months of tenure.

Built roadmaps for Chase cardmember benefits to increase customer awareness across the Chase app and website (including mobile). Drove an upgrade automation initiative consolidating legacy workflows into a centralized repository with self-serve capabilities, saving product teams tens of hours per week while coordinating across 7 scrum teams.

Oversaw inventory receiving and RFID inventory counts to improve product flow and inventory accuracy, maintaining Ship From Store (SFS) under 3.0% and BOPIS pickup above 90%. Managed product lifecycle actions (restocks, consolidations, merchandising moves) supporting FY2026 store annual sales goal of approximately $9M and supervised daily floor escalations.

Solo-managed an ecommerce client portfolio totaling $12.3M/year on Shopify Plus, leading site rebuild planning and execution for multiple brands with 2,000+ hours per site. Improved retainer outcomes through UX/design directives, script migrations, and third-party app scoping and integrations.

Developed go-to-market launch plans and product roadmaps for Coca-Cola North America’s pilot D2C program, driving a 63% revenue increase from soft launch to public launch in the Charlotte area. Built and launched My Coke Store Japan (CCJC) for a pilot D2C program reaching 1,000 site users within 3 months and designed adaptive custom UI for holiday gifting initiatives.

Directed a team of 6 technical project managers supporting ecommerce platform management for 32+ clients. Improved resource allocation forecasting for multiple role types by 19% accuracy and helped drive approximately $1.2M YOY profit for 2024 through improved planning for $40K to $300K+ SOW and ongoing projects.

Supervised a team of 8 technical account managers across 27 clients, managing zero-to-one and migration projects for ecommerce sites with roadmaps covering payment gateways, PCI compliance, shipping logistics, and fulfillment cycles. Managed an approximately $3.8M/year revenue portfolio and launched a Spanx website redesign in 2018, recognized as eTail’s Best Website Redesign.

Completed a Project Management program/course in 2016.

Completed a Dale Carnegie course in 2015.

Studied International Affairs and Modern Language in 2011.