Alli Sakhizada

Architected 2023–2025 platform vision for the American Express Developer Portal and delivered a next-generation portal in 14 months with updated UX for customers and internal teams. Scoped and built Certificates-as-a-Service, saving 62 product teams ~3 days of integration time, and created JSON templates that reduced third-party design costs by ~$45K per product team.

Started as a Technical Account Manager in July 2017 and was promoted to Manager after ~6 months of tenure.

Directed a team of 6 technical project managers supporting ecommerce platform management for 32+ clients. Improved resource allocation forecasting for multiple role types by 19% accuracy and helped drive approximately $1.2M YOY profit for 2024 through improved planning for $40K to $300K+ SOW and ongoing projects.

Solo-managed an ecommerce client portfolio totaling $12.3M/year on Shopify Plus, leading site rebuild planning and execution for multiple brands with 2,000+ hours per site. Improved retainer outcomes through UX/design directives, script migrations, and third-party app scoping and integrations.

Supervised a team of 8 technical account managers across 27 clients, managing zero-to-one and migration projects for ecommerce sites with roadmaps covering payment gateways, PCI compliance, shipping logistics, and fulfillment cycles. Managed an approximately $3.8M/year revenue portfolio and launched a Spanx website redesign in 2018, recognized as eTail’s Best Website Redesign.

Oversaw inventory receiving and RFID inventory counts to improve product flow and inventory accuracy, maintaining Ship From Store (SFS) under 3.0% and BOPIS pickup above 90%. Managed product lifecycle actions (restocks, consolidations, merchandising moves) supporting FY2026 store annual sales goal of approximately $9M and supervised daily floor escalations.

Built roadmaps for Chase cardmember benefits to increase customer awareness across the Chase app and website (including mobile). Drove an upgrade automation initiative consolidating legacy workflows into a centralized repository with self-serve capabilities, saving product teams tens of hours per week while coordinating across 7 scrum teams.

Developed go-to-market launch plans and product roadmaps for Coca-Cola North America’s pilot D2C program, driving a 63% revenue increase from soft launch to public launch in the Charlotte area. Built and launched My Coke Store Japan (CCJC) for a pilot D2C program reaching 1,000 site users within 3 months and designed adaptive custom UI for holiday gifting initiatives.

Completed a Project Management program/course in 2016.

Completed a Dale Carnegie course in 2015.

Studied International Affairs and Modern Language in 2011.