Alisson Pick
@alissonpick
Concierge at Neumarkt Shopping supporting Brazilian and international customers across multiple service channels.
BrazilWhat I'm looking for
At Neumarkt Shopping, I provide customer service to Brazilian and international clients, helping with inquiries, promotions, events, and internal services.
I support requests in person and through phone, WhatsApp, email, and internal systems. I also handle customer issues, including returns and problem resolution.
Previously, at Hospital Santa Cruz, I analyzed high-cost OPME, obtained supplier approvals for material quotations, and checked that surgical materials were available for procedures.
Experience
Work history, roles, and key accomplishments
Concierge
Neumarkt Shopping
May 2024 - Present (2 years 5 months)
Provide high-quality customer service to Brazilian and international clients, assisting with inquiries, promotions, events, and internal services. Handle customer issues across multiple channels including in-person, phone, WhatsApp, email, and internal systems.
OPME Attendant
Hospital Santa Cruz
Sep 2016 - Jan 2024 (7 years 4 months)
Analyzed high-cost OPME materials, performed quotations, and obtained supplier approvals. Handled material requests and verified surgical materials for pre- and postoperative processes.
Education
Degrees, certifications, and relevant coursework
UniFAHE (UniCV Group)
Technologist Degree, Foreign Trade
Pursuing a Technologist Degree in Foreign Trade, with expected completion in 2026.
Tech stack
Software and tools used professionally
Availability
Location
BrazilAuthorized to work in
Salary expectations
Job categories
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