At 5LOGISTICS, I coordinate daily customer orders and account requirements, tracking priorities and following up to support accurate execution and service-level expectations.
I process compliance-related orders according to customer routing guides, labeling instructions, shipping guidelines, and documentation standards. I also create and transmit Advance Shipping Notices to support shipment visibility and tracking accuracy.
At HEARING ASSOCIATES, I coordinated patient, insurance, vendor, and practice-related requests. My work verifying benefits and improving workflows contributed to a 6% reduction in non-payments, while administrative improvements contributed to a 10% reduction in monthly overhead.
At MASSAGE ENVY, I managed day-to-day clinic operations and improved collection follow-up processes, contributing to a 38% reduction in days sales outstanding over five years.
