Open to opportunities

Alisha Schade

@alishaschade

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Bilingual customer service specialist and certified medical interpreter focused on improving patient access and care.

United States

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What I'm looking for

I seek patient-centered roles in healthcare where I can use bilingual interpreting, provider relations, and customer-service skills to improve access and outcomes, with opportunities for mentoring and growth.

I am a bilingual (Spanish) customer service specialist and certified medical interpreter with extensive experience in healthcare settings, provider relations, and dental support roles. I deliver in-person and remote medical interpreting, sight translation, and uphold the interpreter code of ethics to ensure accurate, transparent communication for Spanish-speaking patients.

I have worked in roles spanning claims research, benefits quoting, case management referrals, provider relations, staff training, and clinical support. I mentor new employees, maintain provider networks, and consistently apply strong communication, problem-solving, and Microsoft application skills to optimize patient experience and operational efficiency.