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@alirammal
Experienced A2P Account Manager with strong telecom industry expertise.
I am a dedicated professional with a Bachelor's degree in Computer and Communication Engineering from the Islamic University of Lebanon. Over the years, I have honed my skills in the telecommunications sector, particularly in A2P account management and network engineering. My experience spans various roles, including Global A2P Account Manager at QGlobal SMS, where I successfully established and maintained strong business relationships with wholesale telecom carriers across multiple regions, including MENA and Europe.
Previously, I worked as an A2P Account Manager at Tecomsa Telecommunications, where I was responsible for sales and procurement of SMS routes, business development, and attending global telecom events. My technical background as a NOC Voice Engineer has equipped me with the ability to monitor and troubleshoot complex data and voice networks, ensuring stable and reliable services. I am passionate about leveraging my technical expertise and business acumen to drive growth and success in the telecommunications industry.
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Work history, roles, and key accomplishments
QGlobal SMS (iQSTEL company)
Mar 2023 - Aug 2024 (1 year 5 months)
Managed global A2P SMS accounts, establishing strong relationships with telecom carriers across Latam, MENA, and Europe. Focused on business growth and market trend analysis.
Tecomsa Telecommunications LTD
Apr 2021 - Mar 2023 (1 year 11 months)
Oversaw sales and procurement of SMS routes, managed client billing, and represented the company at telecom events while driving business development.
HiSpeed Networks
Jan 2020 - May 2021 (1 year 4 months)
Managed LAN traffic, configured network devices, and ensured stable ISP services while deploying monitoring tools.
Tecomsa Telecommunications LTD
May 2016 - Apr 2021 (4 years 11 months)
Monitored and troubleshot data and voice networks, ensuring reliable services and resolving customer issues promptly.
Ibdaa Microfinance
Sep 2018 - Oct 2019 (1 year 1 month)
Provided Level 1/2/3 support, installed and configured hardware and software, and managed network troubleshooting.
Bank Of Baghdad
Oct 2016 - Jul 2018 (1 year 9 months)
Maintained network infrastructure, provided support for banking systems, and managed database administration tasks.
Degrees, certifications, and relevant coursework
Bachelor of Engineering, Computer and Communication Engineering
2009 - 2015
Studied Computer and Communication Engineering, covering courses in Communications, Signals, Networks, Network Security, and Software Engineering.
Lebanese Baccalaureate, Science
1994 - 2009
Completed the Lebanese Baccalaureate with a focus on the Scientific Route.
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