Open to opportunities

Mohamad Dali Balta

@mohamaddalibalta

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Communications and electronics engineer focused on troubleshooting, network reliability, and technical support.

Lebanon

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What I'm looking for

I seek a hands-on technical role in telecom or power infrastructure where I can improve network reliability, troubleshoot complex systems, and grow within a collaborative team.

I am a communications and electronics engineer with a strong foundation in both theory and real-world application, focused on creating, refining, and debugging complex communication systems. I have hands-on experience in network monitoring, field support, and quality control across power and telecom infrastructure projects in Lebanon.

My professional experience includes NOC engineering and technical support roles where I monitored power distribution networks for telecom sites, collaborated with cross-functional teams to implement enhancements, and provided customer-facing troubleshooting. I have also taught coding and AI courses and completed an internship examining national communications infrastructure maps.

I bring leadership and tutoring experience from long-term volunteering with scouting and community organizations, strong Microsoft Office and programming skills, and a commitment to improving system performance and reliability as part of a vibrant technical team.

Experience

Work history, roles, and key accomplishments

Current

Technical Support Engineer

Current

IPT Powertech

Jan 2025 - Present (9 months)

Provide technical assistance and troubleshooting for power and telecom infrastructure, conducting field support, quality control, and network monitoring to ensure system performance and reliability.

Field Support Quality Control Incident Response Technical Documentation

NOC Engineer

IPT Powertech

Oct 2023 - Jan 2025 (1 year 3 months)

Monitored and analyzed power distribution and telecom networks for Alfa and Touch sites across Lebanon, collaborating with cross-functional teams to implement network enhancements and improve operational efficiency.

Cross Functional Collaboration Performance Optimization Incident Management

Tutor

Geek Express

Dec 2022 - Dec 2024 (2 years)

Taught coding, artificial intelligence, and technology courses online to learners of varied ages, improving students' technical skills and problem-solving ability.

Python Curriculum Development Online Teaching Mentoring

Customer Service Representative

Touch

Aug 2022 - Aug 2023 (1 year)

Answered customer calls and resolved issues efficiently and respectfully, maintaining service quality and customer satisfaction.

Customer Support Communication CRM Empathy Time Management

Summer Intern

Ogero

Jun 2022 - Aug 2022 (2 months)

Observed communication systems and worked with governmental infrastructure maps for Ogero, gaining practical exposure to national telecom infrastructure.

Telecommunications Documentation Technical Reporting

Education

Degrees, certifications, and relevant coursework

Beirut Arab University

Bachelor of Engineering, Communications and Electronics Engineering

2019 - 2024

Completed a Bachelor of Engineering in Communications and Electronics Engineering with coursework and practical experience in communication systems and electronics.