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Alina Helen

@alinahelen

Operations professional with 10 years scaling critical business functions across fintech, exchanges, and financial research in regulated environment.

South Korea

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What I'm looking for

I'm looking to lead and improve regulated financial operations, quality controls, system integrations, and cross-functional workflows where reliable execution, scalable processes, and risk prevention matter.

I've scaled critical operations across financial research, CFD brokerage, and commodity exchanges, most recently managing end-to-end exchange operations at Dubai Gold & Commodities Exchange. At DGCX, I processed 1,676 daily trades across $144M in daily trading volume and 660 instruments, while strengthening contract verification, settlement price publication, and incident response. Previously, I led back-office operations at Newton Global and quality control and UAT at CRISIL S&P Global, building workflows, vendor integrations, documentation, and training that supported error-free delivery at scale.

Experience

Work history, roles, and key accomplishments

Analyst, Trading & Surveillanc

Dubai Gold & Commodities Exchange

Oct 2023 - Oct 2025 (2 years)

Handled exchange operations processing 1,676 daily trades ($144M volume, 660 instruments). Managed contract lifecycle aligned with NSE/BSE underlying specs and corporate actions. Implemented multi-layer verification preventing errors before publication to 500 participants. Led contract verification, supervised settlement price publication maintaining accuracy across 660 contracts.

Back Office Manager

Newton Global Commercial Business Ltd

Feb 2022 - Oct 2023 (1 year 8 months)

Back Office Manager (transitioned from FX Trader) during CFD brokerage pivot. Led end-to-end client lifecycle testing (signup to account setup), identifying errors and coordinating vendor solutions. Trained 3-5 team members on platform systems and integrations. Managed MT5 backend configuration—product specs, commissions, risk parameters. Supported 10x platform growth enabling rapid onboarding.

MT5 Manager Admin MT4 MT5 Trading System Vendor Management Process documentation Process Improvement Data Reconciliation AML Product Configuration Training and Development Cross Functional Communication Testing Business Growth

Senior Research Analyst

CRISIL S&P Global

May 2015 - Oct 2021 (6 years 5 months)

Senior Analyst leading quality control across 8 sectors. Reviewed 500+ financial models, identified 10-15% errors maintaining zero-tolerance standards. Led APAC UAT with cross-regional coordination. Managed quality checks across 100+ coverage initiations, catching ~10% pre-delivery errors, zero escalations. Led template projects achieving 100% successful deployments. Mentored 3 junior analysts.