Kaylee thomas

Conduct comprehensive biopsychosocial and FARRS assessments for mental health and substance use treatment, assess risk factors, and ensure compliance with HIPAA and facility policies.

Supported mobile clinic operations by registering patients, organizing supplies, maintaining safe environments, and assisting community outreach efforts to deliver basic healthcare services.

Managed daily operations of a nonprofit dental clinic serving uninsured patients, coordinated volunteer dental teams, trained 1–3 new volunteers, and improved clinic workflow and documentation efficiency.

Registered patients in a Level II trauma hospital, verified insurance and maintained accurate medical records while collaborating with clinical teams to support efficient patient flow and empathetic care.

Assisted dentists during procedures including cleanings, fillings, and extractions; prepared and sterilized instruments and maintained infection-control standards to support clinical operations.

Handled outbound calls to assist customers with scheduling and rescheduling appointments while maintaining detailed communication records and providing professional customer support.

Managed store opening procedures, cash handling, merchandising, customer engagement, and trained new hires to drive sales and maintain inventory accuracy.

Bachelor of Science in Psychology program with coursework toward degree completion expected in December 2026.

Bachelor of Science in Health Science program focused on health science coursework, expected completion in December 2025.

Associate of Arts in Communication completed in July 2023 with foundational coursework in communication.