Open to opportunities

Ali Humair Sharif

@alihumairsharif

Message

Results-driven branch manager focused on enhancing business profitability.

Pakistan

Message

What I'm looking for

I seek a dynamic role where I can leverage my skills to drive business growth and enhance customer satisfaction.

I am a dedicated branch manager with extensive experience in logistics and customer service. My career began in sales, where I developed a keen understanding of customer needs and market trends. Over the years, I have honed my skills in supervising teams, managing operations, and implementing innovative strategies to boost profitability.

At TCS Logistics Pvt Ltd, I successfully supervised and coached couriers, ensuring efficient operations within budget constraints. My proactive approach led to significant improvements in service delivery and customer satisfaction. I am passionate about leveraging my problem-solving skills to create profitable business models and enhance overall performance.

Experience

Work history, roles, and key accomplishments

Current

Branch Manager

Current

TCS Logistics Pvt Ltd.

Apr 2021 - Present (4 years 4 months)

Supervised, coached, and evaluated individual couriers to enhance operational efficiency. Managed budget constraints and optimized job assignments to ensure profitable business operations.

Team Leadership Coaching Budget Management Operations Management Business Development Logistics

CSR (Outbound)

Spectrum (Internet and AT&T Services)

Jul 2018 - Dec 2020 (2 years 5 months)

Responded to customer inquiries and concerns regarding products, services, and policies. Effectively resolved customer issues and converted potential clients into sales.

Customer Service Conflict Resolution Sales Communication Customer Relationship Management Product Knowledge

Sales Executive

Harir & Cotton Trading Establishment

Oct 2014 - Aug 2017 (2 years 10 months)

Oversaw the company's overall sales strategy to increase sales. Met with customers, made new customers, and hunted for prospects.

Sales Strategy Prospecting Business Development Sales Management Market Analysis

Exam Invigilator

British Council

Apr 2017 - Aug 2017 (4 months)

Set up examination venues by arranging candidate numbers, booklets, papers, stationery, and equipment. Carefully invigilated exams to ensure no talking and delivered/collected scripts accurately.

Exam invigilation Logistics Attention To Detail Time Management Security Protocols Administrative Support

Admin Clerk

Protocol Wing (Services and General Administration Departmen

Aug 2007 - Jul 2012 (4 years 11 months)

Arranged transportation and accommodation for visitors. Drafted letters, dispatched documents, and maintained records.

Administrative Support Logistics Coordination Document Management Record keeping Communication Office Administration

Education

Degrees, certifications, and relevant coursework

University of Balochistan

Bachelors of Commerce, Commerce

2007 - 2009

Completed a comprehensive curriculum focused on business and financial principles. Gained foundational knowledge in accounting, economics, and management.