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@alihumairsharif
Results-driven branch manager focused on enhancing business profitability.
I am a dedicated branch manager with extensive experience in logistics and customer service. My career began in sales, where I developed a keen understanding of customer needs and market trends. Over the years, I have honed my skills in supervising teams, managing operations, and implementing innovative strategies to boost profitability.
At TCS Logistics Pvt Ltd, I successfully supervised and coached couriers, ensuring efficient operations within budget constraints. My proactive approach led to significant improvements in service delivery and customer satisfaction. I am passionate about leveraging my problem-solving skills to create profitable business models and enhance overall performance.
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Work history, roles, and key accomplishments
TCS Logistics Pvt Ltd.
Apr 2021 - Present (4 years 7 months)
Supervised, coached, and evaluated individual couriers to enhance operational efficiency. Managed budget constraints and optimized job assignments to ensure profitable business operations.
Spectrum (Internet and AT&T Services)
Jul 2018 - Dec 2020 (2 years 5 months)
Responded to customer inquiries and concerns regarding products, services, and policies. Effectively resolved customer issues and converted potential clients into sales.
Harir & Cotton Trading Establishment
Oct 2014 - Aug 2017 (2 years 10 months)
Oversaw the company's overall sales strategy to increase sales. Met with customers, made new customers, and hunted for prospects.
British Council
Apr 2017 - Aug 2017 (4 months)
Set up examination venues by arranging candidate numbers, booklets, papers, stationery, and equipment. Carefully invigilated exams to ensure no talking and delivered/collected scripts accurately.
Protocol Wing (Services and General Administration Departmen
Aug 2007 - Jul 2012 (4 years 11 months)
Arranged transportation and accommodation for visitors. Drafted letters, dispatched documents, and maintained records.
Degrees, certifications, and relevant coursework
Bachelors of Commerce, Commerce
2007 - 2009
Completed a comprehensive curriculum focused on business and financial principles. Gained foundational knowledge in accounting, economics, and management.
HSSC (Fsc-Pre-Engineering), Fsc-Pre-Engineering
2004 - 2006
Undertook studies in pre-engineering, focusing on core science subjects. Developed a strong academic foundation in preparation for higher education.
SSC (Science), Science
2002 - 2004
Completed secondary education with a focus on science subjects. Acquired fundamental knowledge in various scientific disciplines.
Software and tools used professionally
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