Looking for a job

Alicia Clark

@aliciaclark2

Message

I support healthcare operations through accurate records, patient communication, and laboratory coordination.

United States

Message

What I'm looking for

I'm looking for an administrative or client-support role where I can use clear communication, accurate documentation, confidentiality, and problem-solving to help people navigate processes and support an organized team.

I've supported fast-paced healthcare operations at McLaren Hospital, Sparrow Clinton, and East Lansing Podiatry Associates, coordinating patient information, records, scheduling, and communication.

As a Laboratory Technician at McLaren Hospital, I maintain accurate patient and laboratory records, coordinate specimen processing and tracking, and help resolve documentation issues while supporting daily laboratory operations.

My background in radiology, medical office management, and credit-union account support has strengthened my ability to handle confidential information, communicate clearly, follow established procedures, and solve time-sensitive problems.

Experience

Work history, roles, and key accomplishments

Current

Laboratory Technician

Current

McLaren Hospital

Jan 2026 - Present (8 months)

Maintained accurate patient and laboratory records, ensuring timely documentation and compliance. Coordinated specimen processing and tracking while supporting efficient daily laboratory operations.

Data Entry Record keeping Specimen Processing Communication Skills Organization

Radiology Technologist

Sparrow Clinton

Jan 2020 - Jan 2023 (3 years)

Collaborated with radiologists, physicians, nurses, and technologists to support diagnostic decision-making and optimize imaging workflows. Documented patient histories and exam details accurately within EMR systems.

Radiology Imaging EMR Patient Care Problem Solving

Radiology Technologist

McLaren Hospital

Jan 2019 - Jan 2020 (1 year)

Demonstrated in-depth knowledge of imaging equipment, protocols, and safety standards while educating providers and patients. Built rapport with patients and healthcare professionals through clear communication.

Medical Imaging Equipment safety standards Patient Education Communication Skills

Office Manager / Medical Assistant

East Lansing Podiatry Associates

Jan 2015 - Jan 2020 (5 years)

Served as primary liaison between physicians, surgical centers, insurance providers, and patients. Managed physician schedules, processed insurance authorizations, and handled high-volume communications.

Office Management Scheduling Insurance Processing Communication Skills Problem Solving

Loss Prevention Specialist

Astera Credit Union

Jan 2013 - Jan 2015 (2 years)

Managed delinquent accounts and collection activities, preparing documentation for legal review. Researched and resolved complex account discrepancies while handling confidential financial information.

Collections Account Reconciliation Confidentiality Communication Skills