Alice Xix

• Leading a project team with Taxfix, overseeing onboarding, training, and issue reporting to clients' in-house agents.
• Managing technical issues and escalating as needed, ensuring smooth project operations in a remote setting.

• Provided expert consulting across diverse fields including legal, HR, and software development to enhance business operations.
• Streamlined internal communications and customer experience initiatives, improving engagement and satisfaction.
• Attended trade shows to represent clients, leading to increased visibility and new business opportunities.

• Developed personalized web applications that aligned with clients' unique business objectives, enhancing user engagement.
• Leveraged modern technologies to deliver high-quality, responsive websites that improved client satisfaction.
• Collaborated with clients to gather requirements and implement effective solutions from conceptualization to deployment.

• Answering participants questions about major sport event organisational matters
• Developing templates to facilitate the teams work
• Finding new strategies to streamline operations

• communicate technical knowledge and informations across teams and to the client
• troubleshooting all technical and campaign related issues
• assessing the responsible team to resolve the issue and ensuring the communication between the different parties
• resolving all technical issues related but not limited to beacons, network, api request, JavaScript implementation and house-owned platform i

• integrate with the third party authetification provider Auth0
• integrate with the React components library MUI
• freely choose a testing library (Cypress) and write end-to-end tests
• set up a node server
• implementing with docker compose, including MySQL database

• Organisation and preparation of and follow-up on meetings
• Taking care of prospects and customer needs
• Taking care of prospects and customer needs
• Handling general telephone and written correspondence
• Organisation and preparation of and follow-up on meetings
• Handling postal and digital correspondences
• Handling daily organisation
• Research and assistance with new contracts and necessa

• participating in feature design and development
• becoming a general understanding of the codebase structure
• learn modern programming languages such as HTML, CSS, JavaScript, TypeScript
• get accostumed to different frameworks and libraries, mainly React
• get familiar with different principles such as CRUD and MERN
• develop in an agile environment

• coordinate and lay the groundwork for meetings and follow-ups
• coordinate daily operation

• research, recruit and interview new team-members
• on and off-board team-members

• manage documentation including processes and best practises
• creat and document processes and best practises
• assure compliance with best practices and procedures

• conduct necessary researches as well as documenting

• prepare documentation for accounting
• manage rental of material
• consult and sale street-clothing, safety materials and sports gear
• monitor and schedule shift-plans as well as lessons
• shuttle group lessons, clients, teachers and gear
• prepare and secure convois
• manage costumer needs and complaints
• plan and conduct guided trips
• conduct lessons
• co-teach school lessons
• general over