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Alice Xix

@alicejost

Technical Consultant & Solutions Engineer | Full-Stack Background | Cybersecurity & Software Development | Open to Remote & Freelance Roles

Germany

Message

What I'm looking for

I’m looking for a remote-first role combining technical problem-solving, communication, and ownership. I’m especially interested in Solutions Engineering, Technical Consulting, Cybersecurity, Software Development, and related roles. I value autonomy, flexibility, and international collaboration, and I’m also open to creative, management, freelance, contract, and project-based opportunities.

I’m a multilingual technical consultant and solutions engineer with experience working at the intersection of technology, customers, and product teams.

My background combines technical troubleshooting, integrations, APIs, web technologies, data and SQL with strong communication and customer-facing experience. I enjoy taking complex technical problems, understanding what is actually happening, and turning them into clear, practical solutions for both technical and non-technical stakeholders.

I also completed a full-stack development bootcamp, giving me hands-on experience with software development and modern web technologies. Going forward, I’m particularly interested in developing further towards cybersecurity and software development, while continuing to build on my strengths in technical consulting, problem-solving, and customer-facing work.

I’m especially interested in remote-first roles such as solutions engineer, technical consultant, implementation consultant, technical support engineer, technical customer success, cybersecurity, or software development. At the same time, I’m open to more creative, strategic, or management-orientated opportunities where I can combine technical understanding with communication, ownership, and problem-solving.

I’m also very open to autonomous freelance opportunities and project-based work where I can take responsibility, work independently, and contribute across different areas of a business or product.

I speak German, English, French, and Dutch and feel most at home in international teams where curiosity, autonomy, creativity, good communication, and continuous learning are valued.

Experience

Work history, roles, and key accomplishments

Current

Project Team Lead

Current

Onepilot

Aug 2024 - Present (2 years 2 months)

• Leading a project team with Taxfix, overseeing onboarding, training, and issue reporting to clients' in-house agents.
• Managing technical issues and escalating as needed, ensuring smooth project operations in a remote setting.

Project Management Team Leadership Onboarding Training Technical Support Remote Team Management

Current

Consultant

Current

by Alice

Jun 2024 - Present (2 years 4 months)

• Provided expert consulting across diverse fields including legal, HR, and software development to enhance business operations.
• Streamlined internal communications and customer experience initiatives, improving engagement and satisfaction.
• Attended trade shows to represent clients, leading to increased visibility and new business opportunities.

Sustainability Project Planning Trade Shows Technical Support Strategic Communications Business Networking Technical Communication Internal Communications

Current

Full Stack Developer

Current

by Alice

Nov 2023 - Present (2 years 11 months)

• Developed personalized web applications that aligned with clients' unique business objectives, enhancing user engagement.
• Leveraged modern technologies to deliver high-quality, responsive websites that improved client satisfaction.
• Collaborated with clients to gather requirements and implement effective solutions from conceptualization to deployment.

Programming Project Management Web Design Database Design

Participant Management

SCC EVENTS GmbH

Jun 2025 - Mar 2026 (9 months)

• Answering participants questions about major sport event organisational matters
• Developing templates to facilitate the teams work
• Finding new strategies to streamline operations

Task Management Teamwork

Technical Solutions Engineer

Criteo

May 2022 - May 2023 (1 year)

• communicate technical knowledge and informations across teams and to the client
• troubleshooting all technical and campaign related issues
• assessing the responsible team to resolve the issue and ensuring the communication between the different parties
• resolving all technical issues related but not limited to beacons, network, api request, JavaScript implementation and house-owned platform i

Troubleshooting Jira Technical Support APIs JavaScript Remote Team SQL

Fullstack Developer Intern

Equip

May 2022 - May 2022 (0 months)

• integrate with the third party authetification provider Auth0
• integrate with the React components library MUI
• freely choose a testing library (Cypress) and write end-to-end tests
• set up a node server
• implementing with docker compose, including MySQL database

Docker Auth0 Cypress Node MySQL

Executive Assistant, GDPR Consultant, Coordinator, HR Manager, Project Manager

haas - happiness as a service

Mar 2021 - Sep 2021 (6 months)

• coordinate and lay the groundwork for meetings and follow-ups
• coordinate daily operation

• research, recruit and interview new team-members
• on and off-board team-members

• manage documentation including processes and best practises
• creat and document processes and best practises
• assure compliance with best practices and procedures

• conduct necessary researches as well as documenting

GDPR Recruitment Documentation Strategy Team Management Project Management Digital Communication

Personal Assistant to Managing Director

Self-employed

Mar 2021 - Sep 2021 (6 months)

• Organisation and preparation of and follow-up on meetings
• Taking care of prospects and customer needs
• Taking care of prospects and customer needs
• Handling general telephone and written correspondence
• Organisation and preparation of and follow-up on meetings
• Handling postal and digital correspondences
• Handling daily organisation
• Research and assistance with new contracts and necessa

Customer Service Correspondence Research Translation Accounting

Junior Full Stack Developer Intern

haas - happiness as a service

Mar 2021 - Sep 2021 (6 months)

• participating in feature design and development
• becoming a general understanding of the codebase structure
• learn modern programming languages such as HTML, CSS, JavaScript, TypeScript
• get accostumed to different frameworks and libraries, mainly React
• get familiar with different principles such as CRUD and MERN
• develop in an agile environment

HTML CSS JavaScript TypeScript React CRUD MERN Agile

Salesperson, Assistant to Managing Director, Teachers Assistant, Team Manager

Kajak Center Faak

Jun 2019 - Oct 2019 (4 months)

• prepare documentation for accounting
• manage rental of material
• consult and sale street-clothing, safety materials and sports gear
• monitor and schedule shift-plans as well as lessons
• shuttle group lessons, clients, teachers and gear
• prepare and secure convois
• manage costumer needs and complaints
• plan and conduct guided trips
• conduct lessons
• co-teach school lessons
• general over