Open to opportunities

Alice Cheng

@alicecheng

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Visionary technology leader specializing in enterprise architecture and innovation.

Australia

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What I'm looking for

I am looking for a role that fosters innovation and strategic leadership, allowing me to leverage my expertise in enterprise architecture and technology transformation.

I am an accomplished technology executive with over 20 years of experience leading innovative transformation programs globally through strategic vision and technical expertise. My proven history of 14 years in Enterprise Architecture (EA) and solution designs has equipped me with the skills to successfully deliver and maintain enterprise-level application, data, and technology architectures in complex environments such as telecom, retail, and manufacturing.

My extensive experience in AI development, machine learning, and data analytics focuses on driving business value through technology. I hold a PhD in I.T. and possess strong strategic thinking and business acumen, allowing me to balance technical and business objectives effectively. I am known for my excellent interpersonal and communication skills, which enable me to engage and influence stakeholders at all levels.

Experience

Work history, roles, and key accomplishments

Current

Solution Architect

Current

City of Gold Coast

Jul 2024 - Present (11 months)

Leading innovative technology integration to enhance services for residents and visitors. Responsible for developing architectural blueprints and optimizing IT systems for operational efficiency.

Solution Architecture Vendor Management IT Operations Project Management Risk Management Strategic Planning Agile Methodologies

Principal Consultant

SiuWan Technology Limited

Oct 2023 - Dec 2023 (2 months)

Provided strategic advisory on AI and cloud technologies to clients, ensuring alignment with business goals. Led enterprise architecture reviews and data analytics practices.

AI Development Cloud Technologies Enterprise Architecture Data Analytics Strategic Advisory Technical Leadership Financial Management Cybersecurity

Senior Solution Architect

LinkedTech Solutions Limited

Mar 2013 - Oct 2023 (10 years 7 months)

Oversaw product lifecycle and enterprise architecture frameworks, driving technology initiatives aligned with business goals. Managed diverse teams and implemented Agile methodologies.

Product Development Enterprise Architecture Agile Project Management Team Leadership DevOps Strategic Consulting Cloud Computing

General Manager, I.T.

m3 Technology Development Limited

Aug 2006 - Feb 2013 (6 years 6 months)

Led enterprise architecture development and managed a team to deliver digital transformation projects for telecom operators, ensuring alignment with business strategies.

Enterprise Architecture Team Leadership Client Relationship Management Risk Management Budget Management Digital Transformation Strategic Consulting Operations Management

Senior Technical Manager

Hutchison Telecom (H.K.) Limited

Jun 2001 - Aug 2006 (5 years 2 months)

Managed global project management and enterprise architecture for mobile services across multiple countries, driving innovation and operational efficiency.

Enterprise Architecture Vendor Management Budget Management Team Management Mobile Innovation

Regional Operations Director

24/7 Media Asia Limited

Nov 2000 - Jun 2001 (7 months)

Led operations and product development for a digital marketing technology company, ensuring service uptime and managing stakeholder relationships.

Operations Management Product Development Team Leadership Digital Marketing Stakeholder Management Service Delivery Innovation

I.T. Project Manager

iTravel (Hong Kong) Limited

Mar 2000 - Nov 2000 (8 months)

Led a team to develop an online travel portal, leveraging experience in managing large-scale e-commerce systems.

Project Management Team Leadership Stakeholder Engagement Agile Methodologies Web Development Client Management

Analyst and Team Coordinator / Supervisor

SWIFT

Mar 1998 - Apr 2000 (2 years 1 month)

Led a technical support team providing services to global financial institutions, ensuring operational excellence and client satisfaction.

Technical Support Team Coordination Client Services Operational Management Risk Management Service Delivery Stakeholder Engagement Compliance IT Systems

Lecturer

Queensland University of Technology

Jun 1995 - Mar 1998 (2 years 9 months)

Lectured various I.T. courses, contributing to the education and development of future technology professionals.

Teaching Curriculum Development Information Technology Education Technology Research Public Speaking Mentorship

Education

Degrees, certifications, and relevant coursework

Griffith University

Doctor of Philosophy, Computing and Information Technology

1995 - 1997

Pursued a Doctor of Philosophy in Computing and Information Technology, conducting advanced research in the field of IT. Focused on innovative solutions and technology advancements that align with business needs.

Griffith University

Bachelor of Informatics, Informatics

1992 - 1995

Grade: First Class Honours

Completed a Bachelor of Informatics with First Class Honours, focusing on the principles of information technology and its applications in various domains. Developed a strong foundation in programming, systems analysis, and data management.