Open to opportunities

Alianna Harris

@aliannaharris

Message

Customer service and office support professional focused on reliable operations and inclusive, people-first service.

United States

Message

What I'm looking for

I’m looking for a role where I can use my customer service strengths, office support skills, and inclusive communication to keep operations running smoothly—while growing with a supportive team that values clarity, accountability, and people-first service.

I’m a customer service and operations-minded professional who brings hands-on experience from restaurant, office, and student support environments. I’ve led teams as a “CSR / Manager,” served walk-in and phone customers, managed cash handling, and coordinated daily cleanliness and sanitation.

In specialized support roles, I’ve helped facilitate in-class access for disabled students with vision loss/physical disability through reading and scribing support, curriculum access, and clear communication. I’ve also delivered administrative and program support as an “Office Assistant & Receptionist,” managing confidential files, databases, and grant documentation while serving as a main contact for a multicultural student group.

Experience

Work history, roles, and key accomplishments

Current

Office Assistant & Receptionist

Current

EOF Office

Sep 2025 - Present (9 months)

Provide administrative and program support for EOF staff and students, including handling confidential files, databases, and grant documentation. Serve as main contact between the program director and a multicultural student group, supporting applications, eligibility requirements, and events/workshops.

Administrative Support Confidential Files Database Administration Grant Documentation Event Coordination

Overnight Pharmacy Technician

SpecialtyRx

Aug 2025 - Mar 2026 (7 months)

Prepared medications and healthcare products according to prescription orders, including labeling and recording dosage information. Monitored medication storage and supported inventory management.

Medication Preparation Inventory Management Pharmacy Operations

Personal Student Service Specialist

Office of Specialized Services

Jan 2024 - Aug 2025 (1 year 7 months)

Facilitated in-class access for disabled students with vision loss/physical disabilities by describing visual content and supporting curriculum understanding. Provided reading/scribing assistance for in-class work, lab work, and assignments, and earned National Deaf Center Certification in January 2025.

Student Support Visual Content Description Reading Scribing Assistance Curriculum Support National Deaf Center Certification

Customer Service Manager

Domino's Pizza

Aug 2021 - May 2022 (9 months)

Led and supervised staff of seven to ten employees while serving walk-in and phone customers. Managed cash register operations, processed orders, performed food prep, and handled opening/closing and lone-worker shift responsibilities.

Customer Service Team Supervision Cash Handling Order Processing Cash Register Food Preparation

Education

Degrees, certifications, and relevant coursework

Bergen Community College

Associate’s Degree, Psychology

2024 - 2026

Earned or pursued an Associate’s Degree in Psychology at Bergen Community College from September 2024 to May 2026.

Bergen County Academies

GED, General Education Development

2023 - 2024

Activities and societies: Head of Drama Club; Ambassador Club; Journalism; Founder of GSA Club.

Obtained a GED through Bergen County Academies. Served in multiple extracurricular leadership roles, including Head of Drama Club, Ambassador Club, Journalism, and Founder of GSA Club.