
Aliaan Khowaja
@aliaankhowaja
I solve customer, research, and computer workflow problems efficiently in remote support and operations roles.
What I'm looking for
I've supported Walmart customers at IBEX, handling repeated calls, understanding issues, and following structured support processes in a fast-paced computer-based environment.
At Prostar Technology, I researched properties online, reviewed property information, and found faster methods for repetitive research tasks while learning unfamiliar systems.
I'm an Economics student who enjoys troubleshooting Windows, hardware, and software issues, using AI tools to research and organize information, and improving everyday workflows.
Experience
Work history, roles, and key accomplishments
Customer Support Representative
IBEX
Jan 2026 - Present (9 months)
Handled repeated customer calls for Walmart support, communicated with customers to understand and address their issues, and learned new internal systems and workflows to complete support tasks.
Virtual Real Estate Research Agent
Prostar Technology
Jan 2024 - Present (2 years 9 months)
Researched properties online, identified potential properties based on assigned requirements, and developed faster methods for repetitive computer-based research tasks.
Education
Degrees, certifications, and relevant coursework
Institute of Business Management (IoBM)
Bachelor of Science, Economics
2026 -
Pursuing a BS in Economics, expected to continue from 2026 to the present.
The City College
Intermediate, General Studies
2023 - 2025
Completed Intermediate studies from 2023 to 2025.
Bahria Foundation College
High School Diploma, General Studies
2021 - 2023
Completed high school education from 2021 to 2023.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Skills
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