ACAlfred Chavwaluka
@alfredchavwaluka
IT and event-technology professional specializing in QA, support, and audio-visual systems.
MalawiWhat I'm looking for
I am an IT and event-technology professional with hands-on experience in IT support, audio system setup, and event technical management. I combine practical troubleshooting skills with quality assurance expertise gained across mobile device testing and service centers.
At Carlcare (Transsion Holdings) I led field testing, supervised QA teams, and coordinated software testing processes to improve product performance and compliance. I managed quality systems, trained teams, and supported R&D through data-driven insights.
My event-technology background includes setting up and operating audio-visual equipment for conferences and live events, providing on-site technical support, and maintaining sound and AV systems to ensure smooth operations.
I hold multiple IT certifications and a Level 2–4 IVQ Diploma in Information Technology, and I seek roles where I can apply my QA, networking, and AV skills to improve system reliability and user experience.
Experience
Work history, roles, and key accomplishments
Field Testing Supervisor
Carlcare Service Center
Jan 2022 - Jan 2025 (3 years)
Led mobile device field testing for the SSA Regional Testing Department, supervised testers, coordinated field QA procedures, and analyzed field data to inform R&D and improve device performance.
QA Supervisor
Carlcare Service Center
Jan 2020 - Jan 2022 (2 years)
Oversaw software testing across diverse mobile devices, coordinated feedback between local testers and overseas QA teams, and monitored software quality and performance metrics.
Quality Manager
Carlcare Service Center
Jan 2018 - Jan 2020 (2 years)
Managed quality control systems and protocols, ensured compliance with international testing standards, led QA training and corrective action plans, and supported ICT equipment maintenance.
Audio-Visual Technician
Sunbird Capital Hotel
Jan 2017 - Jan 2018 (1 year)
Set up and operated audio-visual equipment for events, conducted sound checks to ensure clear balanced audio, and provided on-site technical support to resolve live event issues.
IT Support Assistant
Xi-Media.Mw
Jan 2016 - Jan 2017 (1 year)
Installed, configured, and maintained hardware and software, assisted users with technical issues, and monitored systems to ensure security and performance.
Education
Degrees, certifications, and relevant coursework
Lilongwe Technical College
IVQ Diploma in Information Technology, Information Technology
2022 - 2024
Grade: Distinction
Completed an IVQ Diploma in Information Technology covering Levels 2, 3, and 4 with Distinction awarded by City & Guilds.
Transsion College
Information Security Awareness, Information Security
2020 - 2021
Grade: Merit
Completed an Information Security Awareness program and achieved a Merit grade.
Lilongwe Technical College
Cisco Certified Network Associate, Networking
2019 - 2021
Grade: Merit
Completed Cisco Certified Network Associate coursework and assessments, awarded with a Merit.
Lilongwe Technical College
Cisco IT Essentials Certification, IT Support
2017 - 2018
Grade: Merit
Completed Cisco IT Essentials certification and received a Merit grade.
Tech stack
Software and tools used professionally
Availability
Location
MalawiAuthorized to work in
Job categories
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