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Hastings MunkhondyaHM
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Hastings Munkhondya

@hastingsmunkhondya

IT Manager and technical support leader delivering secure networks and reliable operations.

Malawi
Message

What I'm looking for

I’m looking to lead secure, reliable IT operations—networks, deployments, and user support—while managing vendors and staff. I thrive delivering results under pressure through clear standards, strong troubleshooting, and actionable reporting.

I’m an IT Manager skilled at balancing independent work with collaborative decision-making, especially in dynamic environments. Since 2018, I’ve managed end-to-end IT operations—network performance monitoring, troubleshooting, deployments, user training, and maintaining reliable hardware and systems.

In my current role, I negotiate vendor contracts, coordinate external IT service providers, manage IT staff recruitment and training, and develop ICT standards and procedures. I also strengthen security through IT compliance, firewall and virus protection updates, vulnerability scans, and daily backup strategies, while producing clear reports for senior leadership.

Experience

Work history, roles, and key accomplishments

ML
Current

IT Manager

Mini Monte Gaming Limited

Apr 2025 - Present (1 year 1 month)

Negotiated vendor and supplier contracts and procured software, hardware, and infrastructure to meet program needs. Monitored network performance, managed IT staff recruitment and training, and coordinated external service providers while maintaining ICT standards and procedures.

PC

IT Technician

Premier Sports Betting Company

May 2018 - Mar 2025 (6 years 10 months)

Installed and configured hardware, software, networks, printers, and scanners for gaming systems, and provided technical support via telephone and remote access. Troubleshot networking and connectivity issues, performed deployments and operating system installs, maintained Active Directory and Exchange accounts, and executed daily backups and security updates.

SG

Volunteer

St Johns Of God

Mar 2018 - Apr 2018 (1 month)

Provided care and companionship for children with and without disabilities, supporting daily living and assisting with patient-related activities. Supported staff with event coordination, outreach, and maintaining a clean and safe environment while helping organize activities and education.

PP

Demand Creation Intern

Population Services International (PSI)

May 2017 - Oct 2017 (5 months)

Built an SMS system using INICEF Rapid Pro and supported demand creation for post gender-based violence services in rural areas. Booked meetings, facilitated community dialogue sessions, collected and entered participant data, and produced reports and user guide documentation.

Education

Degrees, certifications, and relevant coursework

SI

St John Paul Il Leadership & IT Institute

Advanced Diploma in ICT, ICT

2018 -

Completed an Advanced Diploma in ICT at St John Paul Il Leadership & IT Institute starting in 2018.

KS

Katoto Secondary School

MSCE, Secondary Education

Earned MSCE from Katoto Secondary School in 2013.

Tech stack

Software and tools used professionally

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