Hastings Munkhondya
@hastingsmunkhondya
IT Manager and technical support leader delivering secure networks and reliable operations.
What I'm looking for
I’m an IT Manager skilled at balancing independent work with collaborative decision-making, especially in dynamic environments. Since 2018, I’ve managed end-to-end IT operations—network performance monitoring, troubleshooting, deployments, user training, and maintaining reliable hardware and systems.
In my current role, I negotiate vendor contracts, coordinate external IT service providers, manage IT staff recruitment and training, and develop ICT standards and procedures. I also strengthen security through IT compliance, firewall and virus protection updates, vulnerability scans, and daily backup strategies, while producing clear reports for senior leadership.
Experience
Work history, roles, and key accomplishments
IT Manager
Mini Monte Gaming Limited
Apr 2025 - Present (1 year 1 month)
Negotiated vendor and supplier contracts and procured software, hardware, and infrastructure to meet program needs. Monitored network performance, managed IT staff recruitment and training, and coordinated external service providers while maintaining ICT standards and procedures.
Elections Device Officer
Malawi Electoral Commission
Sep 2024 - Sep 2025 (1 year)
Captured and printed voter information while safeguarding elections management devices and associated materials. Produced daily and phase-end reports, ensured registration centers opened and closed on time, and followed rules for secure storage and backups.
Maintenance Supervisor
Premier Sports Betting Company
May 2018 - Mar 2025 (6 years 10 months)
Supervised staff and supported shop operations through technical assistance and customer support. Managed spare parts stock, reviewed reports from regional offices, trained users, and performed ongoing hardware and software maintenance.
IT Technician
Premier Sports Betting Company
May 2018 - Mar 2025 (6 years 10 months)
Installed and configured hardware, software, networks, printers, and scanners for gaming systems, and provided technical support via telephone and remote access. Troubleshot networking and connectivity issues, performed deployments and operating system installs, maintained Active Directory and Exchange accounts, and executed daily backups and security updates.
Volunteer
St Johns Of God
Mar 2018 - Apr 2018 (1 month)
Provided care and companionship for children with and without disabilities, supporting daily living and assisting with patient-related activities. Supported staff with event coordination, outreach, and maintaining a clean and safe environment while helping organize activities and education.
Demand Creation Intern
Population Services International (PSI)
May 2017 - Oct 2017 (5 months)
Built an SMS system using INICEF Rapid Pro and supported demand creation for post gender-based violence services in rural areas. Booked meetings, facilitated community dialogue sessions, collected and entered participant data, and produced reports and user guide documentation.
Education
Degrees, certifications, and relevant coursework
St John Paul Il Leadership & IT Institute
Advanced Diploma in ICT, ICT
2018 -
Completed an Advanced Diploma in ICT at St John Paul Il Leadership & IT Institute starting in 2018.
Katoto Secondary School
MSCE, Secondary Education
Earned MSCE from Katoto Secondary School in 2013.
Availability
Location
Authorized to work in
Job categories
Skills
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