At Bellevue Hotel and Spa, I moved from IT Officer to IT Manager and now handle the hotel's day-to-day IT operations. I support about 60 users, 50 PCs and 45 CCTV cameras across the hotel.
I led the upgrade of the IDS NEXT hotel management system from version 6 to 7.5, and I continue to support its users. I administer Windows Server, Active Directory and virtualization, and troubleshoot the hotel's network.
At Dabi Hotel and Apartments, I took over the installed IT environment before the hotel opened. After three days of vendor training on CNET Hotel ERP, I learned its remaining functions independently and trained hotel staff and management.
I also build small tools for hotel operations, including a web-based spa management system, a restaurant kitchen ordering system with tablets and order printer integration, and an Android kiosk-style application. When I encounter an unfamiliar system, I study it, test carefully, document what I learn and support it reliably.
