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Alex TilghmanAT
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Alex Tilghman

@alextilghman

Healthcare operations and public health professional at State Farm, managing complex liability claims and supporting compliant case resolutions.

United States
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At State Farm Insurance, I manage complex liability claims by reviewing medical, legal, policy, and investigative documentation. I coordinate with policyholders, healthcare providers, attorneys, and internal teams to assess risk and move cases toward resolution.

My experience also includes supporting pediatric care and quality-improvement activities at Children's Healthcare of Atlanta, as well as coordinating clinical and administrative services across hospital and outpatient settings. I hold an MPH in Community Health, Policy & Program Evaluation from Morehouse School of Medicine.

Experience

Work history, roles, and key accomplishments

CA

Patient Care Assistant

Nov 2022 - Oct 2023 (11 months)

Supported pediatric patient care, clinical documentation, patient flow, safety, and interdisciplinary care coordination in a hospital environment. Maintained accurate and confidential patient information in EMR systems while supporting HIPAA compliance and quality-improvement activities.

HS

Medical Assistant / Coordinator & Support Roles

Healthcare Systems

Jan 2017 - Dec 2022 (5 years 11 months)

Provided clinical and administrative coordination across hospital and outpatient settings, including orthopedics, ICU, and surgical services. Supported scheduling, reporting, patient communication, care transitions, referrals, and navigation while maintaining HIPAA and CMS compliance.

Education

Degrees, certifications, and relevant coursework

Morehouse School of Medicine logoMM

Morehouse School of Medicine

Master of Public Health, Community Health, Policy & Program Evaluation

Grade: 3.77

Master of Public Health (MPH) in Community Health, Policy & Program Evaluation, completed in May 2025 with a GPA of 3.77.

Clark Atlanta University logoCU

Clark Atlanta University

Post-Baccalaureate, Pre-Medical

Completed a Post-Baccalaureate Pre-Medical Program in 2018.

Tennessee State University logoTU

Tennessee State University

Bachelor of Science, Human Performance (Athletic Training)

Bachelor of Science in Human Performance with a focus on Athletic Training, completed in 2015.

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