Alex Jean-Baptiste
@alexjean-baptiste
Nurse executive and CNO advancing patient safety, quality, and healthcare operations.
What I'm looking for
I’m a nurse executive and healthcare operations leader with more than 15 years of progressive experience across ambulatory care, public health, hospital operations, nursing administration, quality, compliance, workforce development, and patient safety. I currently serve as Chief Nursing Officer for a multi-site federally qualified health center, and I’m also a recent appointee supporting nursing regulation through the Massachusetts Board of Registration in Nursing.
I lead nursing operations with a practice-based approach that connects leadership theory, regulatory standards, and evidence-based care delivery. I drive incident review, root cause analysis, corrective action planning, after-action learning, onboarding and competency systems, and interprofessional huddles that translate quality and safety into daily operations, including regulatory readiness aligned to Joint Commission, CMS, and Department of Public Health expectations.
Experience
Work history, roles, and key accomplishments
Chief Nursing Officer
Codman Square Health Center
Feb 2025 - Present (1 year 5 months)
Serve as strategic nursing executive for a multi-site ambulatory federally qualified health center. Direct nursing operations, staff education and competency development, and quality and ambulatory patient safety programs, including incident review, root cause analysis, and regulatory readiness.
Chief Operating Officer
Lemuel Shattuck Hospital
Jul 2022 - Feb 2025 (2 years 7 months)
As a member of the hospital leadership teams, oversee planning and implementation of hospital programs, policies, and day-to-day operations with a focus on safety, quality, regulatory compliance, and mission alignment. Serve as acting executive decision-maker in the absence of the Chief Executive Officer and support Joint Commission and CMS compliance.
Director of Operations
Massachusetts Department of Public Health
Aug 2021 - Jul 2022 (11 months)
Direct operational systems for the Bureau of Infectious Diseases and Laboratory Sciences, including finance, budgeting, procurement, contracts, facilities, personnel management, policy development, information technology, and public information coordination. Lead operational oversight for a phased multi-year renovation project and develop contract management procedures incorporating diversity, equ
Chief Nursing Officer
Family Health Center of Worcester
Jan 2017 - Jun 2021 (4 years 5 months)
Lead nursing leaders and clinical staff in a Joint Commission-accredited, NCQA Level III Patient-Centered Medical Home environment. Oversee clinical quality and compliance, incident report review, accountable care organization implementation, practice transformation, and ambulatory workforce and training initiatives.
Program Director
Adult Family Care Advocates, Inc.
Nov 2010 - Jan 2017 (6 years 2 months)
Direct patient care and support staff operations for an Adult Family Care program, including fiscal planning, human resources, information systems coordination, and executive management expectations. Manage program budgets, staff performance and hiring, quality assurance, regulatory compliance, and RN/licensed clinical supervision while representing the program with MassHealth, funders, and partne
Education
Degrees, certifications, and relevant coursework
Chamberlain University
Doctor of Nursing Practice, Nursing Practice Leadership
Doctoral preparation in evidence-based practice, healthcare systems leadership, quality improvement, transformational leadership, policy, and scholarly inquiry with a practice focus on care transitions, patient safety, and ambulatory workflows in federally qualified health center settings.
Western Governors University
Master of Science in Nursing, Nursing Leadership and Management
Master of Science in Nursing in Leadership and Management.
Availability
Location
Authorized to work in
Job categories
Skills
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