Alexis User

As a bilingual professional with over two years of experience as an HR specialist, I have developed a strong foundation in managing complex inquiries and delivering exceptional customer service. My technical programming background, particularly in C++ and Python, equips me with the skills to effectively handle technical customer inquiries.

Throughout my career, I have demonstrated a proven track record of analyzing data-driven solutions and maintaining clear communication across multiple stakeholders. In my current role at Equiproin, I serve as the primary point of contact for employee relations, managing high-volume inquiries and ensuring a satisfaction rate of 85%. My ability to multitask and manage time effectively in high-pressure environments has been instrumental in my success.

I am eager to leverage my HR expertise and technical skills to transition into a customer service role, where I can continue to grow and contribute to innovative solutions.