Alexis Dailey
@alexisdailey
Dedicated healthcare professional with expertise in patient support and management.
What I'm looking for
As a dedicated healthcare professional, I have cultivated a diverse skill set through my experiences in various roles, including as a Special Education Substitute Teacher and Patient Registration Coordinator. My journey has been marked by a commitment to providing exceptional support to patients and students alike, ensuring their needs are met with compassion and efficiency.
In my recent role at New Season Treatment Center, I managed the patient registration process while adhering to HIPAA regulations, demonstrating my ability to navigate complex healthcare systems. My proactive approach in coordinating patient therapy activities and advocating for their needs has significantly improved patient engagement and satisfaction. I thrive in environments where I can contribute to process improvements and enhance operational efficiency.
With a Bachelor's degree in Supervision & Management with Marketing, I leverage my educational background to foster strong relationships and effective communication. I am passionate about creating positive experiences for individuals in healthcare settings, and I am eager to bring my skills to a dynamic team focused on patient-centered care.
Experience
Work history, roles, and key accomplishments
Special Education Substitute Teacher
IDEA Public Schools
Feb 2024 - Present (1 year 3 months)
Provide one-on-one academic support to K-5 students, collaborating with teachers to review educational goals. Maintain records of inclusion meetings and assist in special education classrooms.
Patient Registration Coordinator
New Season Treatment Center
Nov 2022 - Dec 2023 (1 year 1 month)
Managed patient registration processes while adhering to HIPAA regulations. Communicated insurance benefits and coordinated therapy group activities to enhance patient satisfaction.
Medical Assistant
The Kidney Group
Mar 2022 - Nov 2022 (8 months)
Provided comprehensive support to clinicians, managed patient intake, and maintained patient charts. Coordinated appointments and managed laboratory scheduling.
Customer Service Specialist
Winn Dixie
Oct 2020 - Apr 2022 (1 year 6 months)
Resolved customer inquiries and complaints, ensuring satisfaction and loyalty. Handled financial transactions and adhered to COVID-19 safety protocols.
Retail Management Intern
CVS Health
Jun 2021 - Sep 2021 (3 months)
Managed financial assets and improved customer experiences by resolving service issues. Contributed to inventory management and customer engagement strategies.
Education
Degrees, certifications, and relevant coursework
Broward College
Bachelor's degree, Supervision & Management
2020 - 2023
Pursued a Bachelor's degree in Supervision & Management with a focus on Marketing, gaining skills in leadership, strategic planning, and effective communication.
Florida Atlantic University
Certificate, Hospitality Management
2020 - 2020
Completed a Certificate in Hospitality Management, focusing on the principles of hospitality and customer service excellence.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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