alexis alvarado

Patrolled premises, monitored surveillance and alarm systems, and responded to incidents to maintain safety; maintained incident reports and performed safety equipment checks to reduce risks and ensure compliance.

Oversaw merchandising strategy and visual presentation for a large retail store, analyzed sales data to optimize inventory and purchasing, and implemented training to improve associate performance and reduce shrinkage.

Assisted store manager with daily operations including inventory, scheduling, cash handling, and staff training; improved store efficiency through process improvements and served as acting manager when needed.

Delivered front-line customer service, resolved complaints, and trained new team members to maintain service standards and improve customer satisfaction.

Performed accurate data entry and periodic audits, maintained confidentiality of sensitive records, and documented standard operating procedures to improve data quality.

Assisted lead teacher with lesson implementation, classroom management, small-group activities, and supports for students with special needs to promote engagement and learning.

Conducted interviews and provided customer service, analyzed market trends, and managed escalated calls to resolve issues and support research initiatives.

Completed high school diploma with coursework and activities during 2012–2016.