Alexis Acuña Guerrero

AG

Looking for a job

Alexis Acuña Guerrero

@alexisacuaguerrero

Business Solutions Technician at Autoliv supporting manufacturing systems and the Mercedes 5X assembly line launch.

At Autoliv, I provide 24/7 technical support for manufacturing applications and production systems, helping maintain availability across active production lines.

I write and optimize Oracle SQL queries for shop-floor data validation, issue resolution, and operational reports. I also resolve incident tickets through ServiceNow and maintain Windows Server systems.

I co-led the technical setup, testing, and deployment of manufacturing applications for the Mercedes 5X assembly line launch. I also supported a flexible-line project involving shop-floor infrastructure and manufacturing interfaces.

Experience

Work history, roles, and key accomplishments

AU

Current

Business Solutions Technician

Current

Nov 2023 - Present (2 years 11 months)

Deliver end-to-end 24/7 technical support for mission-critical manufacturing applications, maintaining system availability across active production lines. Write and optimize complex Oracle SQL queries for real-time shop floor data validation and daily operational reports.

Oracle SQL SQL Server ServiceNow Windows Server Active Directory Citrix RDP TCP IP VPN Network Diagnostics Root Cause Analysis ITIL C#ASP.NET Core Power BI Visual Studio Code

AU

Operator Support

May 2023 - Nov 2023 (6 months)

Provided direct technical assistance to floor operators, resolving technical bottlenecks and improving shop floor communication.

AU

Production Operator

Jan 2023 - May 2023 (4 months)

Gained hands-on, practical understanding of automotive safety manufacturing lines and assembly workflows.

Education

Degrees, certifications, and relevant coursework

UT

Universidad Autónoma de Tamaulipas

Bachelor of Science, Computer Systems Engineering

2018 - 2022

Bachelor of Science in Computer Systems Engineering from Universidad Autónoma de Tamaulipas, completed in 2022.

Tech stack

Software and tools used professionally

ASP.NET Core

C#

Windows Server

Visual Studio Code

Citrix

ServiceNow

Power BI

Availability

Looking for a job

Location

Mexico

Authorized to work in

Salary expectations

506k+ MXN

Job categories

IT Support Technician Systems Analyst

Skills

IT Support Applications Support Production System Support Shop Floor Systems Support Oracle SQL SQL Server Database Troubleshooting Real time Validation Report Automation Query Optimization Windows Server Active Directory Citrix Remote Desktop TCP IP

Interested in hiring Alexis Acuña?

You can contact Alexis Acuña and 90k+ other talented remote workers on Himalayas.

Message Alexis Acuña

People also viewed

View all talent

Get matched with your dream remote job

Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!