Alex Diaz
@alexdiaz
Dedicated professional with extensive experience in customer service roles.
What I'm looking for
My name is Alex Diaz, and I am a dedicated professional with a strong background in customer service and operations management. Over the years, I have honed my skills in various roles, from a Bowling Alley Attendant to a Move Consultant, where I have consistently demonstrated my ability to manage teams, provide exceptional service, and streamline processes. My experience at Rinker Materials has further enriched my skill set, allowing me to work with blueprints and execute designs effectively.
I take pride in my ability to adapt to different environments and responsibilities. As a Crew Lead and Trainer at Two Men and a Truck, I not only managed moving operations but also played a crucial role in training new employees and improving operational efficiency. My time as a Front Office Supervisor at Delta Marriott Hotels equipped me with valuable insights into hospitality management, enhancing my organizational and communication skills. I am passionate about delivering quality service and ensuring customer satisfaction in every interaction.
Experience
Work history, roles, and key accomplishments
General Laborer
Rinker Materials
Apr 2023 - Present (2 years 2 months)
Worked in multiple areas including finishing and scraping concrete pipes, reading blueprints, and executing designs. Managed own area and reported to team leads or supervisors as needed.
Move Consultant
Two Men and a Truck
Jan 2023 - Mar 2023 (2 months)
Handled incoming calls from customers interested in moving, provided estimates based on their needs, and conducted in-home estimates for long-distance moves.
Mover/Crew Lead/Trainer
Two Men and a Truck
Sep 2021 - Jan 2023 (1 year 4 months)
Started as a mover, promoted to Crew Lead managing customer interactions and logistics, and then became a Trainer responsible for onboarding new movers.
General Service Manager
Hornbachers
May 2021 - Aug 2021 (3 months)
Oversaw cashiers and baggers, assisted customers, managed scheduling, and handled cash processing and deposits.
Front Office Supervisor
Delta Marriott Hotels
Jan 2021 - May 2021 (4 months)
Supervised front desk operations, assisted with guest check-ins and check-outs, and supported administrative tasks.
Bowling Alley Attendant
Hawley Lanes/3 Fingers Pub
Oct 2018 - Apr 2020 (1 year 6 months)
Maintained bowling lanes, performed minor machine maintenance, and managed food service in the kitchen.
Education
Degrees, certifications, and relevant coursework
Alex hasn't added their education
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Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
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