alex blatzasAB
Open to opportunities

alex blatzas

@alexblatzas

Certified PEGA System Architect and Agile Team Leader.

United Kingdom

What I'm looking for

I am seeking a role that values collaboration and offers opportunities for growth and innovation.

I am a certified PEGA System Architect and an experienced Agile Team Leader with a strong background in Scrum facilitation and project delivery. My journey in software development has been marked by a proven track record of guiding cross-functional teams through agile transformations, mentoring junior talent, and driving the successful execution of technology roadmaps.

At Jetty Technologies LTD, I lead a team of eight junior developers, designing and delivering a comprehensive onboarding and development framework that successfully transitioned all apprentices into qualified developers within one year. I am passionate about fostering collaboration and continuous improvement, and I take pride in promoting a high-trust, collaborative team environment. My experience spans various roles, including PEGA Developer and Sales Quality Coach, where I have consistently delivered high-quality solutions and supported strategic decision-making through data analysis.

Experience

Work history, roles, and key accomplishments

JL
Current

Agile Team Leader & Scrum Master

Jetty Technologies LTD

Feb 2022 - Present (3 years 4 months)

Led a team of 8 junior developers, designing and delivering a full onboarding and development framework that transitioned all apprentices into qualified developers within one year. Facilitated all Scrum ceremonies, managed delivery timelines, and maintained alignment with stakeholders and business objectives. Coached team members on agile practices, technical skills, and ownership mindset, fosteri

ST

PEGA Developer

SSE-OVO Telecoms

Oct 2021 - Present (3 years 8 months)

Developed and maintained the internal BPM application (TITAN) using PEGA PRPC within agile sprints. Collaborated closely with Product Owners and technical teams to align software features with business needs. Supported backlog refinement, participated in Scrum events, and helped embed agile practices.

SR

Sales Quality Coach

SSE Retail

Jun 2019 - Present (6 years)

Provided 1:1 coaching and group facilitation for over 20 sales agents, significantly improving KPI performance and customer outcomes. Delivered onboarding and continuous improvement training to ensure high standards of quality and compliance. Analyzed data and presented insights to business leaders, supporting strategic decision-making and product development.

SR

Sales Advisor

SSE Retail

Jan 2018 - Present (7 years 5 months)

Engaged with customers on sales, upgrades, and service solutions while ensuring compliance and satisfaction. Supported quality assurance efforts and provided peer guidance to new hires. Recognized for strong communication, initiative, and knowledge sharing within the team.

AL

Operations Administrator

Asphaltobeton Ltd

Nov 2009 - Present (15 years 7 months)

Contributed to infrastructure projects by managing land access and rights acquisition, liaising with stakeholders across municipalities and legal teams. Coordinated project logistics and maintained accurate reporting to ensure project milestones were met. Developed strong skills in multi-stakeholder engagement and proactive issue resolution.

Education

Degrees, certifications, and relevant coursework

AS

Aristotle University of Science

Master of Science, Physics

Undertook a Master of Science program in Physics. The studies are currently on hold.

4K

4th General Lyceum of Katerini

High School Diploma, General Studies

Graduated from the 4th General Lyceum of Katerini, completing secondary education. Developed foundational knowledge across various subjects.

Tech stack

Software and tools used professionally

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alex blatzas - Agile Team Leader & Scrum Master - Jetty Technologies LTD | Himalayas