Alexandria WojtewiczAW
Open to opportunities

Alexandria Wojtewicz

@alexandriawojtewicz1

Customer-focused support professional with expertise in digital communication.

United States
Message

What I'm looking for

I am looking for a role that values customer satisfaction and offers opportunities for growth in a supportive environment.

I am a dedicated customer support professional with over three years of experience in high-volume, fast-paced environments. My journey began at Bremer Bank, where I was hand-selected to provide live chat support using Moxo. I excel in written communication and issue resolution, ensuring customer satisfaction through empathetic service. My ability to multitask across multiple chats has allowed me to deliver efficient and personalized support, contributing to sales initiatives and maintaining compliance with regulatory standards.

Prior to my role at Bremer Bank, I worked as a Spa Associate at Spa Luxe, where I honed my skills in customer experience and upselling services. My attention to detail and reliability were recognized, and I consistently delivered exceptional service in a dynamic wellness setting. I am passionate about building rapport with clients and resolving conflicts effectively, which has been a key factor in my success in customer retention.

Experience

Work history, roles, and key accomplishments

BB
Current

Customer Support Specialist

Bremer Bank

Apr 2023 - Present (2 years 3 months)

Delivered efficient and personalized customer support via phone, email, and live chat. Hand-selected from a large team to serve as a live chat agent on our secure platform, Moxo.

SL

Spa Associate

Spa Luxe

Nov 2021 - Present (3 years 8 months)

Delivered exceptional customer experiences and upsold services in a fast-paced wellness setting. Maintained service area standards and supported front desk operations.

Education

Degrees, certifications, and relevant coursework

GS

Georgetown High School

High School Diploma, General Studies

Grade: 3.95

Completed high school education with a strong academic record, achieving a GPA of 3.95. Participated in extracurricular activities including the National Honor Society and the National Art Honor Society.

Tech stack

Software and tools used professionally

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Alexandria Wojtewicz - Customer Support Specialist - Bremer Bank | Himalayas