Alexandria Wojtewicz
@alexandriawojtewicz1
Customer-focused support professional with expertise in digital communication.
What I'm looking for
I am a dedicated customer support professional with over three years of experience in high-volume, fast-paced environments. My journey began at Bremer Bank, where I was hand-selected to provide live chat support using Moxo. I excel in written communication and issue resolution, ensuring customer satisfaction through empathetic service. My ability to multitask across multiple chats has allowed me to deliver efficient and personalized support, contributing to sales initiatives and maintaining compliance with regulatory standards.
Prior to my role at Bremer Bank, I worked as a Spa Associate at Spa Luxe, where I honed my skills in customer experience and upselling services. My attention to detail and reliability were recognized, and I consistently delivered exceptional service in a dynamic wellness setting. I am passionate about building rapport with clients and resolving conflicts effectively, which has been a key factor in my success in customer retention.
Experience
Work history, roles, and key accomplishments
Customer Support Specialist
Bremer Bank
Apr 2023 - Present (2 years 3 months)
Delivered efficient and personalized customer support via phone, email, and live chat. Hand-selected from a large team to serve as a live chat agent on our secure platform, Moxo.
Spa Associate
Spa Luxe
Nov 2021 - Present (3 years 8 months)
Delivered exceptional customer experiences and upsold services in a fast-paced wellness setting. Maintained service area standards and supported front desk operations.
Animal Behaviorist & Rights Activist
Find Love Train Methods
Advocated for improved law enforcement practices regarding animal safety. Delivered public presentations at educational seminars and workshops.
Volunteer Construction Assistant
Habitat for Humanity International
Contributed to the building of affordable housing for underserved families. Adapted quickly to team needs and dynamic worksite responsibilities.
Education
Degrees, certifications, and relevant coursework
Georgetown High School
High School Diploma, General Studies
Grade: 3.95
Completed high school education with a strong academic record, achieving a GPA of 3.95. Participated in extracurricular activities including the National Honor Society and the National Art Honor Society.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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