Alexandria JonesAJ
Open to opportunities

Alexandria Jones

@alexandriajones

Detail-oriented professional with expertise in customer service and accounting.

United States

What I'm looking for

I am seeking a role that values customer satisfaction and offers growth opportunities.

As a driven and detail-oriented professional, I have cultivated a strong background in customer service, accounting, and administrative operations. My experience spans various roles, including customer service manager and bookkeeper, where I have demonstrated my ability to manage client relationships and streamline office functions in fast-paced environments.

Throughout my career, I have honed my skills in problem-solving, scheduling, and bookkeeping, utilizing software systems such as QuickBooks and Microsoft Office Suite. I take pride in my ability to ensure customer satisfaction through effective conflict resolution and transaction accuracy. My commitment to excellence is evident in my work at Avis/Budget Car Rental, where I lead customer interactions and logistical coordination, and at Beemer KangaRoof, where I manage customer communication and financial reporting.

Experience

Work history, roles, and key accomplishments

AR
Current

Customer Service Manager

Avis/Budget Car Rental

Aug 2020 - Present (4 years 10 months)

Led front-line customer interactions, educating clients on rental options and policies. Supported logistical coordination and handled conflict resolution to ensure customer satisfaction.

CA

Hospitality Professional

Chick fil a

May 2020 - Aug 2020 (3 months)

Assisted in daily stocking and served in various areas of the restaurant while addressing customer needs and maintaining cleanliness.

MG

Accounts Payable/Receivable Clerk

Merchney Greenhouses

Jun 2018 - Mar 2019 (9 months)

Handled bookkeeping duties including bank reconciliation and invoice processing using QuickBooks, and conducted cost analysis on greenhouse projects.

MA

Cash Office Associate

Marshall’s

Feb 2018 - Jul 2018 (5 months)

Reconciled cash drawers, managed daily deposits, and documented register variances.

Education

Degrees, certifications, and relevant coursework

Alexandria hasn't added their education

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Tech stack

Software and tools used professionally

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Alexandria Jones - Customer Service Manager - Avis/Budget Car Rental | Himalayas