Alexandra Palt

Managed customer inquiries via email and phone, utilizing SAP, Excel, and Microsoft Office for data management and workflow optimization. Ensured smooth operations by organizing and quality-assuring internal processes, specifically within the subscription service area of Augsburger Allgemeinen.

Planned and led yoga classes and functional training sessions, creating individualized training plans for members. Managed social media profiles, developed marketing ideas, and designed promotional materials using Canva to increase visibility and member retention.

Handled file processing, deadline monitoring, and general law firm organization. Drafted dictations, legal letters, and pleadings, and assisted with the preparation of court documents and attendance at court hearings.

Conducted Corona rapid tests and maintained documentation to ensure quality standards. Provided administrative support in a medical setting.

Provided customer service in the service area, ensuring a positive experience for patrons. Managed daily operations related to customer interaction.

Gained insight into healthcare processes and supported customer service and file processing. Assisted with administrative tasks within the health insurance sector.

Assisted with organizational and administrative tasks within a law firm. Prepared files and managed client reception.

Studied international economics and management for four semesters. Interrupted studies for personal and health reasons to allow for reorientation.

Completed Fachhochschulreife with a focus on economics and administration. Gained foundational knowledge in business principles and administrative processes.

Obtained Realschulabschluss. Developed a broad range of academic skills and knowledge.