alexandra ifrim
@alexandraifrim
Energetic shop assistant manager with strong customer service skills.
What I'm looking for
I am a highly energetic professional with a wealth of transferable skills gained through years of experience in various roles. My journey has taught me to approach problems creatively and seek effective solutions. I thrive under pressure and excel at multitasking, whether working independently or as part of a team. My ambition drives me to continuously pursue knowledge and self-improvement, ensuring I bring dedication and hard work to every task.
Currently, I serve as a Shop Assistant Manager at The Air Ambulance Service Boutique, where I oversee daily operations, ensure compliance with policies, and motivate staff to achieve targets. My previous experience as an Office Administrator and Sales Assistant/Supervisor has equipped me with strong organizational and customer service skills, allowing me to manage bookings, handle customer complaints, and maintain financial records efficiently. I am passionate about creating a positive shopping experience and fostering a collaborative work environment.
Experience
Work history, roles, and key accomplishments
Shop Assistant Manager
The Air Ambulance Service Boutique
Mar 2024 - Present (1 year 3 months)
Managed daily shop operations, ensuring cleanliness, safety, and adherence to policies. Delegated tasks, trained new volunteers, and assisted with recruitment, while also handling customer interactions and motivating staff to achieve sales targets.
Office Administrator
Poynters Coaches (Northampton) Ltd
Nov 2023 - Present (1 year 7 months)
Managed inbound and outbound communications, including phone calls and emails, while handling bookings, data entry, and processing. Coordinated activities, planned routes, provided quotations, and resolved customer dissatisfaction.
Sales Assistant/Supervisor
Transylvanya
Aug 2011 - Present (13 years 10 months)
Provided excellent customer service, supervised staff in sales, inventory, and pricing, and managed financial records. Recruited and trained staff, developed schedules, set sales goals, and ensured visually appealing product displays.
Education
Degrees, certifications, and relevant coursework
Northampton University
Bachelor of Arts, Marketing Management
Grade: First Class Honours
Completed a Bachelor of Arts degree in Marketing Management. Achieved First Class Honours.
Northampton School for Girls
A-level, Travel and Tourism, Information and communications technology, Business
Grade: Pass
Obtained A-levels in Travel and Tourism, Information and Communications Technology, and Business. Successfully passed all subjects.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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