Alexandra De Grazzio
@alexandradegrazzio
Customer service and sales professional who builds strong client relationships and delivers positive experiences.
What I'm looking for
I’m a customer service and sales professional who stays focused on being friendly, informative, and genuinely helpful. I’m exceptionally listener-driven and customer service oriented, with a computer-savvy, diligent approach to every interaction.
At Regal Dry Cleaners, I provided friendly and informative customer service, conducted sales of store products, and helped build strong customer relationships and partnerships. I take pride in making sure customers feel supported and confident in their choices.
Since joining Enchanted Florist, I manage customer service, sales, and marketing. I create and manage social media posts and accounts, connect with clients to create a personal experience, and handle difficult and emotional situations with care and professionalism.
I also create custom floral designs for customers and help create a joyful environment in person and over the phone. I’m organized, self-sufficient, and manageable, bringing energy and consistency to every day of work.
Experience
Work history, roles, and key accomplishments
Customer Service, Sales & Marketing
Enchanted Florist
Nov 2020 - Present (5 years 8 months)
Managed and created social media posts and accounts, connected with clients, and created a personal customer experience. Produced custom floral designs and managed difficult/emotional situations with clients.
Customer Service & Sales
Regal Dry Cleaners
Feb 2017 - Jan 2021 (3 years 11 months)
Provided friendly, informative customer service and sold store products. Built strong customer relationships and partnerships.
Education
Degrees, certifications, and relevant coursework
Woodbury University
Bachelor's degree
2014 - 2018
Completed a Bachelor's degree at Woodbury University from August 2014 to 2018.
Pasadena City College
Associate's degree
2010 - 2014
Earned an Associate's degree at Pasadena City College from August 2010 to May 2014.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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