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Open to opportunities

Alexandra De Grazzio

@alexandradegrazzio

Customer service and sales professional who builds strong client relationships and delivers positive experiences.

United States
Message

What I'm looking for

I’m looking for a role where I can deliver friendly, informative customer service, support sales, and contribute to marketing—using my social media skills to create personal, joyful experiences for customers.

I’m a customer service and sales professional who stays focused on being friendly, informative, and genuinely helpful. I’m exceptionally listener-driven and customer service oriented, with a computer-savvy, diligent approach to every interaction.

At Regal Dry Cleaners, I provided friendly and informative customer service, conducted sales of store products, and helped build strong customer relationships and partnerships. I take pride in making sure customers feel supported and confident in their choices.

Since joining Enchanted Florist, I manage customer service, sales, and marketing. I create and manage social media posts and accounts, connect with clients to create a personal experience, and handle difficult and emotional situations with care and professionalism.

I also create custom floral designs for customers and help create a joyful environment in person and over the phone. I’m organized, self-sufficient, and manageable, bringing energy and consistency to every day of work.

Experience

Work history, roles, and key accomplishments

RC

Customer Service & Sales

Regal Dry Cleaners

Feb 2017 - Jan 2021 (3 years 11 months)

Provided friendly, informative customer service and sold store products. Built strong customer relationships and partnerships.

Education

Degrees, certifications, and relevant coursework

Woodbury University logoWU

Woodbury University

Bachelor's degree

2014 - 2018

Completed a Bachelor's degree at Woodbury University from August 2014 to 2018.

Pasadena City College logoPC

Pasadena City College

Associate's degree

2010 - 2014

Earned an Associate's degree at Pasadena City College from August 2010 to May 2014.

Tech stack

Software and tools used professionally

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