Alexander Whitham - Technical Support Specialist / Operations Associate - Prudential | Himalayas
AW
Open to opportunities

Alexander Whitham

@alexanderwhitham

Dedicated technical support specialist with strong customer service skills.

United States

What I'm looking for

I am looking for a role that values customer service and offers opportunities for growth.

I am a dedicated Technical Support Specialist and Operations Associate with a proven track record of providing exceptional customer service and technical assistance. My experience at Prudential has equipped me with the skills to assist customers with navigation issues, troubleshoot technical problems, and maintain professionalism while handling sensitive information. I excel in creating detailed support tickets for complex issues and have a strong understanding of various financial applications.

Prior to my role at Prudential, I served as an Assistant General Manager at Frisch’s Restaurants, where I honed my leadership abilities and developed a keen understanding of operational efficiency. I successfully addressed customer complaints, managed staffing, and contributed to sales growth through strategic recommendations. My background in the restaurant industry has instilled in me a strong work ethic and the ability to thrive in fast-paced environments.

Experience

Work history, roles, and key accomplishments

FI

Assistant General Manager

Frisch's Restaurants Inc.

Dec 2016 - Dec 2023 (7 years)

Assisted the General Manager in staffing, addressing customer issues, and monitoring restaurant operations. Ensured product availability, maintained cash controls, and contributed to budgeting and payroll.

Education

Degrees, certifications, and relevant coursework

GC

Greene County Career Center

Completed vocational training and education at Greene County Career Center. Focused on developing practical skills relevant to various industries.

Tech stack

Software and tools used professionally

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