Alessandra Monti
@alessandramonti
Hospitality leader with 15+ years in rooms, front office, and revenue for luxury hotels.
What I'm looking for
I’m a hospitality professional with over 15 years of experience leading rooms and front office divisions in luxury and design hotels, including Armani Hotel Milano, Lungarno Collection, and Senato Hotel Milano. I’m known for pre-opening and opening expertise, revenue management, and a consistent focus on guest experience.
Throughout my career, I’ve built strong teams (teams of up to 30) and delivered operational excellence through Rooms & front office division management, guest service excellence, and cost control & procurement. At Senato Hotel Milano, I led front office and revenue management and drove OTA optimization to grow direct and online bookings.
Today, I’m balancing hotel leadership with operational management of a luxury Art Déco rental villa and freelance Italian-language teaching (DITALS-certified). I bring multilingual communication, calm execution under pressure, and a hands-on approach to delivering exceptional stays.
Experience
Work history, roles, and key accomplishments
Villa Manager (ad interim)
Villa Amore
Jun 2025 - Present (1 year 1 month)
Managed day-to-day operations for a luxury Art Déco rental villa, including guest relations, supplier coordination, and commercial development.
Freelance Italian Language Teacher
Freelance
Jun 2025 - Present (1 year 1 month)
Provided online Italian language instruction to international students as a DITALS-certified teacher.
Director of Rooms
Armani Hotel Milano
Dec 2024 - Apr 2025 (4 months)
Directed the rooms division for a luxury five-star property.
Room Division Manager
Hotel Royal Victoria & Villa Cipressi
Mar 2024 - Nov 2024 (8 months)
Managed rooms and front office operations and coordinated a team of up to 30 people during the 2024 season.
Room Division Manager
Hotel Continentale & Gallery Hotel Art
Jun 2022 - Feb 2024 (1 year 8 months)
Led rooms division operations focused on guest experience, including cost control and procurement.
Room Division Manager
Senato Hotel Milano
Jan 2020 - May 2022 (2 years 4 months)
Managed room division operations following the property’s opening period.
Front Office & Revenue Manager
Senato Hotel Milano
Apr 2015 - Jan 2019 (3 years 9 months)
Handled front office and revenue management, including OTA optimization to grow direct and online bookings.
Assistant Front Office Manager
Hotel Carlyle Brera
Nov 2007 - Mar 2015 (7 years 4 months)
Oversaw front office team operations, streamlined check-in/check-out, and developed new accounts.
Cashier & Reservation Agent
Imperiale Palace Hotel
Jan 2007 - Jan 2007 (0 months)
Worked as a cashier and reservation agent.
Sales & Catering Intern
Four Seasons Hotel Milan
Jan 2006 - Jan 2006 (0 months)
Supported sales and catering activities as an intern.
Assistant Housekeeper Manager
Grand Hotel et de Milan
Jan 2006 - Jan 2006 (0 months)
Assisted in housekeeping management in a hotel setting.
On-board Hostess
Costa Crociere
Jan 1998 - Jan 2000 (2 years)
Worked as an on-board hostess in the tourism and hospitality sector.
Education
Degrees, certifications, and relevant coursework
Derzhavin Institute
Russian language courses, Russian Language
2014 - 2017
Completed Russian language courses at the Derzhavin Institute in St. Petersburg (2014–2017).
UET European University for Tourism
Hotel Management course, Hotel Management
2005 - 2006
Completed a Hotel Management course at UET European University for Tourism in Milan (2005–2006).
Price Up
Hotel Revenue Management course, Hotel Revenue Management
2017 -
Completed a 16-hour Price Up course in hotel revenue management (2017).
International Council School
Russian language courses, Russian Language
2014 - 2017
Completed Russian language courses at International Council School in Milan (2014–2017).
Università per Stranieri di Siena
DITALS Certificate, Italian as a Foreign Language Teaching
2021 -
Earned the DITALS certificate to teach Italian as a foreign language (2021) through Università per Stranieri di Siena.
S.S.I.T., Milan
School of Interpreters and Translators, Interpreting and Translation
1992 - 1995
Studied as a student at S.S.I.T. (School of Interpreters and Translators) in Milan (1992–1995).
High school specializing in modern languages, Piacenza
High school diploma (modern languages), Modern Languages
1988 - 1992
Completed high school specializing in modern languages in Piacenza (1988–1992).
Availability
Location
Authorized to work in
Job categories
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