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Alessandra MontiAM
Open to opportunities

Alessandra Monti

@alessandramonti

Hospitality leader with 15+ years in rooms, front office, and revenue for luxury hotels.

Italy
Message

What I'm looking for

I’m looking to lead luxury hospitality operations—rooms, front office, and revenue—where guest experience comes first, teams are empowered, and growth is driven through smart OTA and direct booking strategies.

I’m a hospitality professional with over 15 years of experience leading rooms and front office divisions in luxury and design hotels, including Armani Hotel Milano, Lungarno Collection, and Senato Hotel Milano. I’m known for pre-opening and opening expertise, revenue management, and a consistent focus on guest experience.

Throughout my career, I’ve built strong teams (teams of up to 30) and delivered operational excellence through Rooms & front office division management, guest service excellence, and cost control & procurement. At Senato Hotel Milano, I led front office and revenue management and drove OTA optimization to grow direct and online bookings.

Today, I’m balancing hotel leadership with operational management of a luxury Art Déco rental villa and freelance Italian-language teaching (DITALS-certified). I bring multilingual communication, calm execution under pressure, and a hands-on approach to delivering exceptional stays.

Experience

Work history, roles, and key accomplishments

VA
Current

Villa Manager (ad interim)

Villa Amore

Jun 2025 - Present (1 year 1 month)

Managed day-to-day operations for a luxury Art Déco rental villa, including guest relations, supplier coordination, and commercial development.

FR
Current

Freelance Italian Language Teacher

Freelance

Jun 2025 - Present (1 year 1 month)

Provided online Italian language instruction to international students as a DITALS-certified teacher.

HC

Room Division Manager

Hotel Royal Victoria & Villa Cipressi

Mar 2024 - Nov 2024 (8 months)

Managed rooms and front office operations and coordinated a team of up to 30 people during the 2024 season.

SM

Front Office & Revenue Manager

Senato Hotel Milano

Apr 2015 - Jan 2019 (3 years 9 months)

Handled front office and revenue management, including OTA optimization to grow direct and online bookings.

IH

Cashier & Reservation Agent

Imperiale Palace Hotel

Jan 2007 - Jan 2007 (0 months)

Worked as a cashier and reservation agent.

FM

Sales & Catering Intern

Four Seasons Hotel Milan

Jan 2006 - Jan 2006 (0 months)

Supported sales and catering activities as an intern.

GM

Assistant Housekeeper Manager

Grand Hotel et de Milan

Jan 2006 - Jan 2006 (0 months)

Assisted in housekeeping management in a hotel setting.

CC

On-board Hostess

Costa Crociere

Jan 1998 - Jan 2000 (2 years)

Worked as an on-board hostess in the tourism and hospitality sector.

Education

Degrees, certifications, and relevant coursework

DI

Derzhavin Institute

Russian language courses, Russian Language

2014 - 2017

Completed Russian language courses at the Derzhavin Institute in St. Petersburg (2014–2017).

UT

UET European University for Tourism

Hotel Management course, Hotel Management

2005 - 2006

Completed a Hotel Management course at UET European University for Tourism in Milan (2005–2006).

PU

Price Up

Hotel Revenue Management course, Hotel Revenue Management

2017 -

Completed a 16-hour Price Up course in hotel revenue management (2017).

IS

International Council School

Russian language courses, Russian Language

2014 - 2017

Completed Russian language courses at International Council School in Milan (2014–2017).

Università per Stranieri di Siena logoUS

Università per Stranieri di Siena

DITALS Certificate, Italian as a Foreign Language Teaching

2021 -

Earned the DITALS certificate to teach Italian as a foreign language (2021) through Università per Stranieri di Siena.

SM

S.S.I.T., Milan

School of Interpreters and Translators, Interpreting and Translation

1992 - 1995

Studied as a student at S.S.I.T. (School of Interpreters and Translators) in Milan (1992–1995).

HP

High school specializing in modern languages, Piacenza

High school diploma (modern languages), Modern Languages

1988 - 1992

Completed high school specializing in modern languages in Piacenza (1988–1992).

Tech stack

Software and tools used professionally

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