Alena Reich

Travel & In-Store Visits: Travel approximately two weeks monthly to conduct in-store visits at 45-60 locations nationwide. Visits may include manager trainings, Operational Excellence Reviews, store openings, and emergency support visits.

Collaboration: Work closely with franchise partner consultants before and after store visits to ensure alignment on operational goals and objectives.

Ongoing

Travel & Training: Travel nationwide to deliver hands-on training and support to empower franchise owners, while working to maintain efficient operations and adhere to Crumbl standards.

Communication & Relationships: Foster strong relationships with franchise partners as a brand ambassador, actively listening to feedback and setting clear expectations.

Data Analysis & Reporting: Produce comprehe

Provided sales execution and customer-focused account management for Aptive Solar as a self-employed account executive.

Independently generated over $150,000 in revenue from pest control sales in a 4 month span.

Provided part-time childcare for the Snelgrove family, including lesson planning and child-focused support. Used communication and conflict-resolution approaches to support a positive environment.

Supported client intake operations at Habitat for Humanity of Collin County as a part-time intake coordinator. Helped manage client relations and underwriting-related processes and supported audit management.

Assisted development activities at Habitat for Humanity of Collin County, supporting sponsorship efforts and content production. Contributed to social media management, video editing, and email newsletter design and proofreading.