Aleksa Savic

I’m a Dedicated Technical Support Specialist with 4 years of experience helping customers resolve hardware and software issues. I focus on diagnosing technical problems, explaining clear next steps, and ensuring professional support across phone, email, and remote desktop tools.

In my roles at Hero Health, NCR Voyix, and customer support help desks, I handled troubleshooting for connectivity and device-related problems, managed user accounts, and supported incident escalation when needed. I also bring reliable customer service habits—active listening, patience, problem solving, and collaboration—while supporting real-world systems like self-checkout, POS terminals, fuel station controllers, and voice-directed equipment.