
Aleksandar Knezi
@aleksandarknezi
Sales Data Analyst at CAKE.com who qualified LinkedIn-sourced leads and tracked sales performance.
What I'm looking for
At CAKE.com, I researched prospects through LinkedIn and other methods, then qualified and organized lead information for the sales team. I also tracked lead volume, new free users, and sales performance.
At Invictus Ventures Ltd, I supported customers with payment and transaction issues, processed chargebacks and approvals, and assisted with client onboarding. I reviewed transaction and customer data for inconsistencies and potential risks.
At Optic Power, I monitored financial transactions and documents for potential fraud. I reviewed suspicious activity and identified patterns related to online and identity fraud.
Experience
Work history, roles, and key accomplishments
Managed a high volume of leads through LinkedIn research and other prospecting methods. Tracked sales performance and contributed to sales growth by supporting the sales team with qualified prospects and accurate lead data.
Transaction Analyst
Invictus Ventures Ltd
Nov 2023 - Feb 2025 (1 year 3 months)
Handled customer inquiries related to payment and transaction issues through chat, providing timely support and resolving transaction-related problems. Processed chargebacks and transaction approvals in accordance with established procedures.
Fraud Analyst
Optic Power
Apr 2022 - Nov 2023 (1 year 7 months)
Monitored bank accounts, financial transactions, and accounting paperwork to identify potential fraudulent activity. Performed fraud prevention and investigation tasks, including reviewing suspicious activity and identifying patterns related to online and identity fraud.
Education
Degrees, certifications, and relevant coursework
Srednja tehnicka skola Sombor
High School Diploma, Mechatronics, Robotics, and Automation Engineering
2013 - 2017
Completed high school diploma with a focus on mechatronics, robotics, and automation engineering.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
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