AK
Open to opportunities

Aleksandar Katatic

@aleksandarkatatic

Multilingual client success specialist with 10+ years of experience.

Spain
Message

What I'm looking for

I am looking for a full-time remote position in luxury travel, lifestyle, or client success environments that values proactive and autonomous work.

I am a multilingual client success and relocation specialist with over 10 years of experience in delivering premium services to ultra-high-net-worth individuals (UHNWI), embassies, and corporate executives worldwide. My career has been defined by my ability to lead luxury real estate operations, manage high-pressure logistics, and nurture elite client relationships with discretion and care. I thrive in fast-paced environments and have a proven track record of optimizing partner relations and trust-building to increase mandates and improve service delivery.

In my most recent role as Head of Ultra Prime Lettings at VINGT Paris, I managed a luxury real estate portfolio valued at approximately €300 million, maintaining over 80% occupancy in the high-end Parisian market. I coordinated directly with embassies and institutional partners for diplomatic housing transitions and worked independently across time zones to deliver 24/7 VIP support. My experience as a Guest Services Representative at Home Select further honed my skills in high-pressure situations, where I led a team to enhance guest satisfaction and streamline operations.

Experience

Work history, roles, and key accomplishments

HS

Guest Services Representative

Home Select

Jan 2013 - Jan 2018 (5 years)

Supported daily front office operations for a portfolio of 400 luxury rental properties, serving as the main point of contact for international guests and corporate clients. Informally led a team of 6 check-in agents, handling scheduling, on-the-job support, and task coordination.

Education

Degrees, certifications, and relevant coursework

US

University of Novi Sad

Bachelor's Degree, Tourism Management

Completed a Bachelor's Degree in Tourism Management. The program provided a comprehensive understanding of the tourism industry, including hospitality, travel, and leisure management.

Tech stack

Software and tools used professionally

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Aleksandar Katatic - Head of Ultra Prime Lettings - VINGT Paris | Himalayas