Open to opportunities

Aleisha Williams

@aleishawilliams

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Business analyst-focused professional skilled in data integrity, billing, and process improvement.

United States

Message

What I'm looking for

I seek a collaborative role as a business or data analyst where I can apply supplier/billing data integrity, process improvement, and cross-team communication to reduce risk and improve efficiency.

I am a detail-oriented professional with a background in supplier data integrity, billing operations, and office/program management, focused on driving process improvement and reducing organizational risk. I have supported Procure-to-Pay lifecycles, resolved billing issues at scale, and coordinated cross-departmental initiatives while maintaining high audit controls and client communication.

I bring strong troubleshooting, training, and stakeholder-collaboration skills demonstrated across contract and permanent roles for utilities, government, and consulting organizations, and hold degrees in Computer Information Systems and Education Technology. I am motivated by problem-solving, effective communication, and delivering measurable improvements in accuracy and efficiency.

Experience

Work history, roles, and key accomplishments

Current

SCM SIPS Support Specialist

Current

The E Group

Jul 2024 - Present (1 year 5 months)

Maintain supplier data integrity for Southern Company affiliates to support the Procure-to-Pay lifecycle, enforce SCM procedures and audit controls, and reduce company risk while providing internal and customer support.

Data Integrity Supplier Management Procure To Pay Process Improvement

Current

Technical Professional Consultant

Current

Seneca Resources

Sep 2023 - Present (2 years 3 months)

Maintained supplier data integrity for Southern Company affiliates to support Procure-to-Pay processes, adhere to SCM audit controls, and provide internal and customer-facing technical support.

Data Integrity Supplier Research SCM HelpDesk+Process Improvement

Billing Specialist

Engie Impact

Jul 2021 - Apr 2023 (1 year 9 months)

Resolved billing edits and missing bills, coordinated with utilities and clients to prevent service interruptions, and ensured accuracy of final bill reporting for client review.

Utility Coordination Data Entry Client Communication Cross Functional Collaboration

Office Manager

Carter Consulting, Corp

Jan 2020 - May 2021 (1 year 4 months)

Managed office operations, vendor contracts, invoicing, and onboarding processes to improve procedures and ensure timely payment and resource coordination.

Office Management Vendor Management Contract Negotiation Invoicing Onboarding Policy Updates Facilities Coordination Administrative Operations

Program Coordinator

The Institute for Community Youth and Family Services

Mar 2019 - Dec 2019 (9 months)

Planned and implemented sponsored programs, managed staff administration, maintained budgets and records, and supported program growth and development.

Program Management Budgeting Reporting Program Development Record keeping

Contact Representative

Social Security Administration

May 2014 - Oct 2018 (4 years 5 months)

Provided telephone-based guidance on SSA laws and program eligibility, interpreted complex regulations, and used case systems to reconcile discrepancies and respond to technical inquiries.

Customer Service Regulatory Interpretation Case Management Systems Data Entry

Billing Specialist

Assurant Employee Benefits

Dec 2007 - Oct 2013 (5 years 10 months)

Administered benefit policy enrollments and changes, communicated policy updates to stakeholders, and led a work-from-home initiative that increased workload capacity by 25% while maintaining high audit scores.

Benefits Administration Enrollment Audit & Compliance Process Improvement Data Transmission Quality Assurance