Open to opportunities

Ronan Mulligan

@ronanmulligan

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Experienced eLearning and HRIS Trainer with a passion for digital media.

Ireland

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What I'm looking for

I am seeking a role that fosters creativity and innovation in training solutions.

As an experienced eLearning and HRIS Trainer, I have dedicated my career to enhancing learning experiences through innovative digital solutions. Over the past three years, I have progressed from a Learning Technologist to an HRIS Trainer at St. Michael’s House, where I successfully developed and implemented training programs for over 1,800 staff members on a new HRIS system. My ability to tailor training to meet diverse technical proficiencies has been instrumental in maximizing user engagement and operational efficiency.

My expertise lies in eLearning design, multimedia production, and instructional design, utilizing tools such as Articulate 360 and Adobe Captivate. I have collaborated with healthcare professionals and policy makers to ensure that training content is not only accurate but also relevant to current industry standards. My commitment to creating user-friendly training solutions has led to significant improvements in staff performance and satisfaction.

Experience

Work history, roles, and key accomplishments

HRIS Trainer (Grade V)

St Michael’s House

Nov 2023 - Oct 2024 (11 months)

Responsible for organization-wide training of over 1800 staff on a newly implemented HRIS system. Developed customized training programs, provided ongoing technical support, and created comprehensive manuals to enhance user experience and operational efficiency.

HRIS Training Development Articulate 360 Zoom Microsoft Word Technical Support Workflow Optimization

Learning Technologist

The Open Training College

Dec 2021 - Jul 2023 (1 year 7 months)

Led the development of training programs and e-learning materials for over 1,800 staff. Enhanced the Moodle LMS interface, collaborated with experts for content accuracy, and produced promotional videos to support organizational initiatives.

Articulate 360 Adobe Captivate Moodle Video Production CSS HTML Data Management

Talent Insight Officer

CPL (Computer Placement Limited)

Jun 2021 - Oct 2021 (4 months)

Provided technical support for CRM systems, created database structures, and analyzed labor market trends. Translated data into accessible formats for stakeholders, ensuring clarity and understanding.

CRM Software Data Analysis Presentation Skills Market Research Database Management Reporting

Access Student Ambassador/Orientation Coordinator

CPL (Computer Placement Limited)

Aug 2016 - May 2019 (2 years 9 months)

Promoted college access in DEIS schools, delivered presentations, and supervised student ambassadors during orientations. Acted as a key resource for students navigating application processes.

Public Speaking Event Coordination Communication Skills Mentoring

Education

Degrees, certifications, and relevant coursework

Dublin City University

Master of Science, Emerging Media

2019 - 2020

Grade: 2:1

Completed a Master of Science in Emerging Media, focusing on the intersection of technology and communication, and developing skills in digital media production and design.

Dublin City University

Bachelor of Arts, Communications Studies

2016 - 2019

Grade: 2:1

Earned a Bachelor of Arts in Communications Studies, which included coursework in media theory, communication strategies, and practical applications in various media formats.