Open to opportunities

Alana Weale

@alanaweale

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Detail-oriented administrative professional experienced in reception and confidential document handling.

Zimbabwe

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What I'm looking for

I seek a client-focused administrative role where I can manage reception duties, confidential records, and scheduling while growing responsibilities and learning new systems.

I am a dedicated administrative and reception professional with hands-on experience supporting investigative, educational, and hospitality environments. I have managed confidential legal documents, scheduled appointments, maintained accurate filing systems, and handled client communications with discretion and professionalism.

In my recent roles I supported a private investigations firm by producing legal documents, organizing evidence, and creating social media content to increase visibility, worked in customer-facing service at a busy restaurant, and managed front-desk operations at a school including enrollment processing and calendar management.

I bring strong organizational skills, proficiency in Microsoft Office and social media platforms, excellent written and verbal communication, and a commitment to learning quickly and contributing to efficient, client-focused teams.

Experience

Work history, roles, and key accomplishments

Receptionist

Princess Margaret School

Jan 2025 - Mar 2025 (2 months)

Managed the front desk, processed student applications and records, handled inquiries, and scheduled meetings to ensure smooth daily school operations and accurate attendance tracking.

Student Records Scheduling Customer Service Microsoft Office Data Entry

Waitress

Spur

Oct 2024 - Jan 2025 (3 months)

Delivered high-quality customer service in a fast-paced restaurant, assisted with orders and payments, and contributed to sales growth through effective upselling and teamwork.

Customer Service Order Management Upselling Teamwork Time Management Communication

Secretary

Kinnal Investigations Ltd Pvt

Apr 2024 - Sep 2024 (5 months)

Managed scheduling, confidential legal documents, and client communications while organizing evidence and maintaining filing systems, improving case documentation accuracy and firm visibility through social media content.

Office Administration Scheduling Client Communication Microsoft Office Social Media Management Records Management

Education

Degrees, certifications, and relevant coursework

Montrose Girls High School

O-Level Certificate, O-Levels

Completed O-Level subjects including Mathematics (B), Biology (C), English (A), Chemistry (C), Heritage Studies (B), Food and Technology (B), English Literature (B), Combined Science (C), and Geography (C).