Open to opportunities

Pelosniya Diza

@pelosniyadiza

Message

Experienced customer-service professional and administrative clerk with strong records and reception expertise.

Zimbabwe

Message

What I'm looking for

I am looking for an administrative or customer-facing role where I can apply my records management, reception and data-entry strengths in a collaborative, service-focused organization.

I am a highly organized, detail-oriented administrative and customer service professional with over seven years' experience supporting fast-paced public and customer-facing environments. I have a proven track record in records and information management, front-desk reception, sales order processing, and accurate data capture to support daily operations.

I consistently prioritize confidentiality, clear communication, and efficiency, having worked across the Judicial Service Commission and private sector roles where I managed case files, administered electronic case systems, processed sales orders, handled procurement tasks, and produced operational reports to support decision-making.

Experience

Work history, roles, and key accomplishments

Current

Sales Orders Clerk

Current

Novafeed Private Limited

Dec 2024 - Present (1 year 3 months)

Receive, review and process sales orders, enter orders into the company database, respond to customer enquiries and generate sales reports to support operations and compliance.

Order Processing Data Entry Customer Service Sales Reporting Record keeping CRM Compliance Microsoft Excel

Sales Officer / Receptionist

Jejobecky Medical Supplies

Jul 2024 - Nov 2024 (4 months)

Greeted customers, managed enquiries and communications, coordinated schedules and procurement processing, restocked supplies and prepared weekly reports to support operations.

Customer Service Reception Procurement Inventory Management Scheduling Reporting Cash Handling Microsoft Word

Assistant Registrar

Judicial Service Commission - The High Court of Zimbabwe

Sep 2023 - Jun 2024 (9 months)

Assisted litigants and managed case records, processed court requests, audited and validated litigant information, and administered the Integrated Electronic Case Management System.

Records Management Case Management Data Validation IECMS Administration Confidentiality Document Control

Records and Information Assistant

Judicial Service Commission - The High Court of Zimbabwe

Apr 2017 - Aug 2023 (6 years 4 months)

Managed retrieval, filing and tracking of court files, processed archive requests, maintained catalogue and physical/online case-tracking to ensure accessibility and transparency.

File Retrieval Records Management Labeling Customer Service