Open to opportunities

Al-hassan Adnan

@al-hassanadnan

Message

I qualify B2B leads and coordinate customer operations for remote U.S.-based teams.

Georgia

Message

What I'm looking for

I'm seeking remote opportunities in sales development, customer support, customer success, virtual assistance, administrative support, or medical virtual assistance, where I can support customers, manage CRM workflows, coordinate operations, and contribute to a remote team.

I support U.S.-based teams remotely by qualifying B2B construction-material opportunities at New Standard Building Materials, conducting 80–130 outbound calls per shift and maintaining project details, follow-ups, and pipeline records in Salesforce.

At Rhino Service, I handled customer inquiries, service estimates, appointment scheduling, payment coordination, and post-service follow-up across Yelp, phone, and email. I used Google Sheets and a custom ChatGPT workflow to keep customer communication and daily operations organized.

Alongside my remote sales and customer operations work, I’m pursuing a Doctor of Medicine degree at European University in Tbilisi, strengthening my analytical thinking, communication, and ability to perform under pressure.

Experience

Work history, roles, and key accomplishments

Sales Development Representative (Remote)

New Standard Building Materials

Jul 2025 - Aug 2026 (1 year 1 month)

• Conduct 80–130 outbound B2B calls per shift to contractors, builders, and property owners to identify construction material opportunities across the United States.

• Qualify customer opportunities by gathering project requirements, material needs, purchasing timelines, and construction status before transferring opportunities to the sales team.

• Manage approximately 30–60 qualified project op

Salesforce Lead Qualification B2B CRM

Sales Development Representative

New Standard Building Materials

Jul 2025 - Aug 2026 (1 year 1 month)

Conducted 80-130 outbound B2B calls per shift to identify construction material opportunities across the United States. Qualified and managed 30-60 project opportunities monthly, documenting details in Salesforce and using Nooks for campaign management.

Salesforce Lead Qualification B2B Outbound Calling Pipeline Management

Customer Support & Operations Coordinator (Remote)

Rhino Service

Mar 2025 - Jul 2025 (4 months)

• Respond to customer inquiries through Yelp messaging, phone calls, and email regarding residential cleaning services.

• Gather customer information including furniture type, fabric material, seating capacity, and cleaning requirements to prepare accurate service estimates.

• Utilize a custom ChatGPT workflow developed by the business owner to provide consistent customer communication and estim

Customer Support Appointment Scheduling Customer Service Google Sheets ChatGpt

Floor Manager

SPICY CHICKEN

Jan 2021 - Dec 2021 (11 months)

Worked as Floor Manager at SPICY CHICKEN.

Team Leadership Problem Solving Microsoft Office Arabic English

Event Organizer

Yerevan State Medical University named after Mkhitar Heratsi

Jan 2019 - Dec 2019 (11 months)

• Organizing events
• Handling communication with suppliers
• Marketing events through PR and communication

• Coordinated volunteers and event logistics while ensuring smooth execution.

Event Management Team Leadership Marketing Teamwork Interpersonal Communication Event Planning Microsoft Office Arabic English

Education

Degrees, certifications, and relevant coursework

European university Georgia

Bachelor's Degree, Medicine

2021 - 2028

Currently pursuing a Doctor of Medicine (MD) degree with clinical training focused on patient care, medical sciences, communication, and evidence-based practice. Developed strong analytical, organizational, and problem-solving skills while balancing full-time medical education with remote professional experience.