
Akshitha User
@akshithauser
I build AI-powered SaaS products from user research through launch and retention.
What I'm looking for
I founded RenTrack, taking it from user research and persona development to a live freemium SaaS product that achieved 100% month-one retention. I reduced landlord manual effort by approximately 40% through WhatsApp escalation reminders built around critical user pain points.
I also developed autonomous AI agents and multi-step LLM workflows in n8n to automate operational work. My AI product work includes LLM evaluation frameworks, golden test sets, LLM-as-a-judge scoring, AI-feature PRDs, prompt architecture, guardrails, HITL, and recovery flows.
At WiseTech Global, I reduced critical production bugs by approximately 60%, shortened regression fix-time by approximately 40% per sprint, and increased developer throughput by approximately 25% through GitHub Copilot adoption. I partnered with PMs, QA, and stakeholders on RICE prioritization, sprint planning, and technical improvements including a Spring Boot migration.
Experience
Work history, roles, and key accomplishments
Self-Directed AI PM Program
Independent
Mar 2026 - Present (6 months)
Developed autonomous AI agents in n8n with multi-step LLM workflows and tool integrations. Formulated LLM evaluation frameworks and authored AI-feature PRDs covering model selection, cost/latency/quality tradeoffs, and failure-mode design.
Founder & Product Builder
RenTrack
Jan 2026 - Present (8 months)
Led the end-to-end product lifecycle from user research to a live SaaS launch, achieving 100% month-one retention. Designed WhatsApp escalation reminders and engineered a zero-leakage multi-tenant architecture with RLS and Razorpay subscriptions.
Associate Software Engineer
WiseTech Global
Sep 2024 - May 2026 (1 year 8 months)
Reduced critical production bugs by 60% by introducing SonarQube as a north-star KPI and shortened regression fix-time by 40% through stakeholder alignment and a Spring Boot migration. Piloted GitHub Copilot, increasing developer throughput by 25%, and served as a Product Owner equivalent for RICE-based prioritization.
Education
Degrees, certifications, and relevant coursework
Anurag University
Bachelor of Technology, Computer Science and Information Technology
2020 - 2024
Grade: 9.1/10
Pursued a Bachelor of Technology in Computer Science and Information Technology, achieving a CGPA of 9.1/10.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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